Face-to-Face For Airport Customer Service Associate Jobs (Freshers)

As an Airport Customer Service Associate in Kolkata, you will help travelers with their needs at the airport. This full-time position is perfect for those looking to start their career in customer service.

Key Responsibilities:

1. **Assist Passengers**: Greet and support travelers throughout their journey, addressing inquiries about flights, baggage, and airport facilities to ensure a smooth experience.

2. **Check-in Process**: Help passengers with the check-in process, including issuing boarding passes and checking baggage, while maintaining a friendly and efficient environment.

3. **Problem Resolution**: Handle customer complaints or issues promptly and professionally, ensuring satisfaction and a positive travel experience.

4. **Information Dissemination**: Provide accurate information about flight schedules, gate changes, and other important updates, ensuring passengers are well-informed throughout their time at the airport.

5. **Collaboration with Team**: Work closely with other airport staff, including security and airline personnel, to ensure efficient operations and high-quality service.

Required Skills and Expectations:

Candidates should have completed their 12th grade and possess excellent communication skills, both verbal and written. A friendly and helpful attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills and a willingness to learn about airport operations are important. Being a team player is crucial, as you will work closely with others to create a positive experience for all travelers.

FOR ANY QUERIES CONTACT -

• Experience

  0 - 1 Years

• No. of Openings

  22

• Education

  12th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  KOLKATA