As an Airline Supervisor, you will play a crucial role in ensuring smooth operations at the airport. Your primary job is to supervise staff and manage daily activities related to passenger services.
**Key Responsibilities:**
- **Supervise Staff:** Oversee the work of ground staff and ensure they are performing their duties effectively for a pleasant passenger experience.
- **Manage Operations:** Coordinate daily airport operations, ensuring everything runs efficiently, from check-in to boarding.
- **Assist Passengers:** Provide support to passengers regarding their flights and any issues they may encounter, ensuring they feel valued and informed.
- **Monitor Safety Standards:** Ensure all safety regulations and procedures are followed to maintain a safe environment for both staff and passengers.
- **Handle Complaints:** Address and resolve passenger complaints promptly to enhance customer satisfaction.
- **Conduct Training:** Train new employees on airport procedures and customer service standards, ensuring they are well-prepared for their roles.
**Required Skills and Expectations:**
- **Strong Communication Skills:** You should be able to communicate clearly and effectively with passengers and staff.
- **Problem-Solving Abilities:** The ability to think quickly and resolve issues as they arise is essential.
- **Customer-Focused Attitude:** You must be friendly and approachable, putting passenger needs first.
- **Team Leadership:** Experience in supervising a team will be beneficial in guiding staff and fostering a collaborative environment.
- **Basic Computer Skills:** Familiarity with software related to airline operations will be useful.
Candidates must have completed at least the 10th grade and should be willing to work full-time in the office environment. No prior experience is required, making this a great opportunity for those starting their careers.
Experience
0 - 1 Years
No. of Openings
78
Education
10th Pass
Role
Airline Supervisor
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata