Join our team as Airline Ground Staff in Bhubaneswar, where you will ensure smooth operations at the airport and provide excellent service to passengers.
Key Responsibilities:
- Passenger Check-in: Assist passengers with the check-in process, ensuring they have all necessary documents and guiding them through procedures to ensure a hassle-free experience.
- Baggage Handling: Safely manage passenger luggage, ensuring it is appropriately tagged and loaded onto the correct flights while assisting with lost or damaged baggage claims.
- Customer Service: Provide information and assistance to passengers regarding flight schedules, boarding procedures, and airline policies, ensuring a pleasant and informative environment.
- Emergency Situations: Respond to emergencies or unexpected situations with efficiency and professionalism, coordinating with relevant teams to ensure passenger safety and comfort.
Required Skills and Expectations:
Candidates must have a minimum education level of 12th grade. No prior experience is necessary; however, enthusiasm for the aviation industry and customer service is important. You should possess strong communication skills in English and local languages, along with the ability to work well under pressure. A friendly demeanor and a professional appearance are essential, as you will interact with diverse passengers. Flexibility in work hours, including weekends and holidays, is expected due to the nature of airline operations. Being a team player and having good problem-solving skills will greatly contribute to the success of our ground operations.
Experience
0 - 5 Years
No. of Openings
951
Education
12th Pass
Role
Airline Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab