As an Airline Ground Staff, you will play a vital role in ensuring a smooth travel experience for passengers. You will work directly at the airport and be responsible for various tasks that support airline operations.
**Key Responsibilities:**
- **Check-In Assistance:** Help passengers with the check-in process, including issuing boarding passes and managing baggage to ensure a quick and easy experience.
- **Customer Service:** Address any passenger queries or concerns, providing information about flights, services, and airport facilities, ensuring customer satisfaction.
- **Baggage Handling:** Safely manage and transport luggage, ensuring it is loaded and unloaded properly to prevent any loss or damage.
- **Flight Coordination:** Assist in coordinating between different departments like ticketing and operations to ensure flights depart on schedule.
- **Safety and Security Checks:** Conduct security checks and ensure compliance with safety regulations, maintaining a secure environment for all passengers.
- **Emergency Procedures:** Be prepared to act calmly and efficiently in emergency situations, following trained protocols to ensure passenger safety.
Required skills include strong communication and interpersonal skills to interact with passengers effectively. You must be detail-oriented, energetic, and able to work in a team. A respectful and professional attitude is essential, as you will represent the airline to customers. Flexibility in working hours is necessary, as shifts may vary. A high school education (10th pass) is required, and previous experience, while not essential, is a plus.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata