Job Description

As an Airline Ground Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. Your responsibilities will include:

- **Check-in Assistance**: You will help passengers with the check-in process, ensuring that their documents are in order and guiding them on baggage policies.

- **Boarding Support**: You will manage boarding procedures, checking passengers' boarding passes and ensuring they board the aircraft efficiently and safely.

- **Customer Service**: Providing exceptional customer service is key; you will assist passengers with inquiries, address their concerns, and help with any special requests.

- **Baggage Handling**: You will be responsible for managing luggage, ensuring proper loading and unloading, and addressing any issues related to lost or damaged baggage.

- **Collaboration with Team**: Working closely with team members in different departments, you will ensure a coordinated approach to flight operations, facilitating communication and support.

Required skills and expectations for this role include:

- **Communication Skills**: You should have strong verbal and written communication skills to interact effectively with passengers and team members.

- **Problem-Solving Ability**: Being able to think quickly and address passenger needs or concerns efficiently will be essential.

- **Attention to Detail**: You must pay attention to details to avoid errors in passenger processing and ensure compliance with regulations.

- **Team Player**: Collaborating and working well with others in a fast-paced environment is vital for success.

- **Willingness to Learn**: As a fresher or someone with limited experience, a positive attitude and eagerness to learn will aid your growth in this role.
  • Experience

    0 - 1 Years

  • No. of Openings

    78

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

  • Face Interview Location

    kolkata

About Go Star Aviation

Go Star Aviation is one of the leading Air Hostess training institutes in Kolkata, known for its strong placement record and commitment to quality aviation education. We focus on delivering comprehensive training programs that blend both theoretical knowledge and practical exposure, ensuring students are fully prepared for real-world airline requirements.
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