As an Airline Ground Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. Your responsibilities will include:
- **Check-in Assistance**: You will help passengers with the check-in process, ensuring that their documents are in order and guiding them on baggage policies.
- **Boarding Support**: You will manage boarding procedures, checking passengers' boarding passes and ensuring they board the aircraft efficiently and safely.
- **Customer Service**: Providing exceptional customer service is key; you will assist passengers with inquiries, address their concerns, and help with any special requests.
- **Baggage Handling**: You will be responsible for managing luggage, ensuring proper loading and unloading, and addressing any issues related to lost or damaged baggage.
- **Collaboration with Team**: Working closely with team members in different departments, you will ensure a coordinated approach to flight operations, facilitating communication and support.
Required skills and expectations for this role include:
- **Communication Skills**: You should have strong verbal and written communication skills to interact effectively with passengers and team members.
- **Problem-Solving Ability**: Being able to think quickly and address passenger needs or concerns efficiently will be essential.
- **Attention to Detail**: You must pay attention to details to avoid errors in passenger processing and ensure compliance with regulations.
- **Team Player**: Collaborating and working well with others in a fast-paced environment is vital for success.
- **Willingness to Learn**: As a fresher or someone with limited experience, a positive attitude and eagerness to learn will aid your growth in this role.
Experience
0 - 1 Years
No. of Openings
78
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata