Hiring Freshers || Airport Ground Staff

As an Airline Ground Staff member in Kolkata, your primary role is to ensure smooth operations at the airport and provide excellent customer service to travelers.

Key Responsibilities:

- **Check-in Assistance**: Help passengers check in for their flights efficiently, ensuring that luggage is tagged correctly and all necessary documents are collected.

- **Baggage Handling**: Ensure proper handling of passenger baggage, including loading and unloading, to prevent damage and ensure timely delivery to the correct destination.

- **Customer Support**: Provide information and assistance to passengers regarding flight schedules, gate changes, and other inquiries to enhance their travel experience.

- **Coordination with Crew**: Work closely with flight crews and ground services to manage boarding procedures, ensuring all passengers are accounted for and the flight departs on time.

- **Emergency Response**: Be prepared to assist in emergency situations, such as medical emergencies or security threats, following established protocols to ensure the safety of passengers and staff.

Required Skills and Expectations:

Candidates should have strong communication skills to interact effectively with passengers and colleagues. A friendly and approachable attitude is essential for providing quality customer service. Attention to detail is crucial in managing baggage and documentation accurately. Basic problem-solving skills will help address passenger concerns efficiently. The ideal candidate should be a team player, willing to work in a fast-paced environment, and flexible enough to handle varied work hours, including weekends and holidays. A minimum educational qualification of 10th pass is required, and prior experience is not mandatory but will be an advantage.

• Experience

  0 - 1 Years

• No. of Openings

  73

• Education

  10th Pass

• Role

  Airline Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata