Job Description

As an Airline Ground Staff member, your primary role will be to ensure a smooth and pleasant experience for passengers at the airport. You will be responsible for various tasks that support the operations of the airline.

Key Responsibilities:

- Check-in Assistance: You will help passengers check in for their flights, process their luggage, and issue boarding passes, ensuring a quick and efficient check-in process.

- Baggage Handling: You will manage the loading and unloading of baggage from aircraft, ensuring that luggage is safely transported and properly placed on the aircraft.

- Customer Service: You will assist passengers with inquiries, provide information about flights, and address any issues that arise, promoting excellent service and passenger satisfaction.

- Boarding Coordination: You will oversee the boarding process, ensuring that it runs smoothly and in an organized manner, guiding passengers to their seats efficiently.

- Ticketing Support: You will assist passengers with ticket-related queries, including changes, cancellations, and refunds when necessary.

Required Skills and Expectations:

- Strong communication skills are essential to effectively interact with passengers and team members.

- A friendly and approachable demeanor is crucial, as you will be the face of the airline to travelers.

- Attention to detail is important to ensure that all baggage and ticketing processes run smoothly.

- Basic problem-solving skills will help you address passenger concerns and resolve issues calmly.

- A willingness to work in a fast-paced environment, with the ability to handle multiple tasks simultaneously.

Candidates should have completed at least their 10th grade and have a passion for customer service and the aviation industry. No prior experience is needed, but a positive attitude and dedication to teamwork will be key to your success in this role.
  • Experience

    0 - 1 Years

  • No. of Openings

    74

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

  • Face Interview Location

    KOLKATA DUM DUM

About Go Star Aviation

Go Star Aviation is one of the leading Air Hostess training institutes in Kolkata, known for its strong placement record and commitment to quality aviation education. We focus on delivering comprehensive training programs that blend both theoretical knowledge and practical exposure, ensuring students are fully prepared for real-world airline requirements.
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