Job Description

As an Airline Ground Staff member, your primary role will be to ensure a smooth and pleasant experience for passengers at the airport. You will be responsible for various tasks that support the operations of the airline.

**Key Responsibilities:**

- **Check-in Assistance:** You will help passengers check in for their flights, process their luggage, and issue boarding passes, ensuring a quick and efficient check-in process.

- **Baggage Handling:** You will manage the loading and unloading of baggage from aircraft, ensuring that luggage is safely transported and properly placed on the aircraft.

- **Customer Service:** You will assist passengers with inquiries, provide information about flights, and address any issues that arise, promoting excellent service and passenger satisfaction.

- **Boarding Coordination:** You will oversee the boarding process, ensuring that it runs smoothly and in an organized manner, guiding passengers to their seats efficiently.

- **Ticketing Support:** You will assist passengers with ticket-related queries, including changes, cancellations, and refunds when necessary.

**Required Skills and Expectations:**

- Strong communication skills are essential to effectively interact with passengers and team members.

- A friendly and approachable demeanor is crucial, as you will be the face of the airline to travelers.

- Attention to detail is important to ensure that all baggage and ticketing processes run smoothly.

- Basic problem-solving skills will help you address passenger concerns and resolve issues calmly.

- A willingness to work in a fast-paced environment, with the ability to handle multiple tasks simultaneously.

Candidates should have completed at least their 10th grade and have a passion for customer service and the aviation industry. No prior experience is needed, but a positive attitude and dedication to teamwork will be key to your success in this role.
  • Experience

    0 - 1 Years

  • No. of Openings

    74

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

  • Face Interview Location

    KOLKATA DUM DUM

About Go Star Aviation

Go Star Aviation trains aspiring professionals for Air Hostess, Cabin Crew, and Ground Staff careers with industry-focused training and placement support.
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