As an Airline Ground Staff member, your primary role will be to ensure a smooth and pleasant experience for passengers at the airport. You will be responsible for various tasks that support the operations of the airline.
**Key Responsibilities:**
- **Check-in Assistance:** You will help passengers check in for their flights, process their luggage, and issue boarding passes, ensuring a quick and efficient check-in process.
- **Baggage Handling:** You will manage the loading and unloading of baggage from aircraft, ensuring that luggage is safely transported and properly placed on the aircraft.
- **Customer Service:** You will assist passengers with inquiries, provide information about flights, and address any issues that arise, promoting excellent service and passenger satisfaction.
- **Boarding Coordination:** You will oversee the boarding process, ensuring that it runs smoothly and in an organized manner, guiding passengers to their seats efficiently.
- **Ticketing Support:** You will assist passengers with ticket-related queries, including changes, cancellations, and refunds when necessary.
**Required Skills and Expectations:**
- Strong communication skills are essential to effectively interact with passengers and team members.
- A friendly and approachable demeanor is crucial, as you will be the face of the airline to travelers.
- Attention to detail is important to ensure that all baggage and ticketing processes run smoothly.
- Basic problem-solving skills will help you address passenger concerns and resolve issues calmly.
- A willingness to work in a fast-paced environment, with the ability to handle multiple tasks simultaneously.
Candidates should have completed at least their 10th grade and have a passion for customer service and the aviation industry. No prior experience is needed, but a positive attitude and dedication to teamwork will be key to your success in this role.
Experience
0 - 1 Years
No. of Openings
74
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
KOLKATA DUM DUM