Job Description

As an Airline Ground Staff member, you will play a crucial role in ensuring smooth and efficient operations at the airport. Your main responsibilities will include:

- **Check-in Assistance**: Help passengers with the check-in process, ensuring they have all necessary documents and baggage is tagged correctly.

- **Baggage Handling**: Manage the loading and unloading of baggage to and from the aircraft, ensuring safe handling to prevent damage or loss.

- **Customer Service**: Provide assistance and information to passengers regarding flight details, directions, and services available at the airport.

- **Safety and Security Checks**: Conduct checks to comply with safety and security measures, ensuring that all protocols are followed to maintain a safe environment.

- **Ticketing Support**: Assist passengers with ticketing queries, including cancellations, rebooking, and upgrades, while maintaining a positive customer experience.

- **Boarding Management**: Manage the boarding process by checking passenger documents and ensuring efficient and orderly boarding onto the aircraft.

To succeed in this role, candidates should possess:

- **Excellent Communication Skills**: You must be able to communicate clearly and effectively with passengers and colleagues.

- **Teamwork Ability**: Being able to work cooperatively with other team members is essential to ensure a smooth operation.

- **Attention to Detail**: It is important to accurately handle passenger information and baggage to avoid any issues.

- **Problem-Solving Skills**: You should be able to think on your feet and handle any unexpected situations that may arise.

- **Adaptability**: The ability to adjust quickly to changing situations or schedules in a busy airport environment is key.

Candidates with an educational background of at least the 12th pass and up to 1 year of experience are encouraged to apply for this full-time position in Kolkata.
  • Experience

    0 - 1 Years

  • No. of Openings

    89

  • Education

    12th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 37 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    PF, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

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