As an Airline Ground Staff member, you will play a crucial role in ensuring smooth and efficient operations at the airport. Your main responsibilities will include:
- **Check-in Assistance**: Help passengers with the check-in process, ensuring they have all necessary documents and baggage is tagged correctly.
- **Baggage Handling**: Manage the loading and unloading of baggage to and from the aircraft, ensuring safe handling to prevent damage or loss.
- **Customer Service**: Provide assistance and information to passengers regarding flight details, directions, and services available at the airport.
- **Safety and Security Checks**: Conduct checks to comply with safety and security measures, ensuring that all protocols are followed to maintain a safe environment.
- **Ticketing Support**: Assist passengers with ticketing queries, including cancellations, rebooking, and upgrades, while maintaining a positive customer experience.
- **Boarding Management**: Manage the boarding process by checking passenger documents and ensuring efficient and orderly boarding onto the aircraft.
To succeed in this role, candidates should possess:
- **Excellent Communication Skills**: You must be able to communicate clearly and effectively with passengers and colleagues.
- **Teamwork Ability**: Being able to work cooperatively with other team members is essential to ensure a smooth operation.
- **Attention to Detail**: It is important to accurately handle passenger information and baggage to avoid any issues.
- **Problem-Solving Skills**: You should be able to think on your feet and handle any unexpected situations that may arise.
- **Adaptability**: The ability to adjust quickly to changing situations or schedules in a busy airport environment is key.
Candidates with an educational background of at least the 12th pass and up to 1 year of experience are encouraged to apply for this full-time position in Kolkata.
Experience
0 - 1 Years
No. of Openings
89
Education
12th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab