Airport Ground Staff (Freshers) Kolkata

As an Airline Ground Staff member, you will play an essential role in ensuring smooth operations at the airport. Your responsibilities will include:

- **Check-in Assistance**: Help passengers with the check-in process, ensuring they have their boarding passes and luggage tagged correctly.

- **Baggage Handling**: Manage the loading and unloading of passenger luggage onto and off the aircraft, making sure all bags are handled carefully.

- **Customer Service**: Provide excellent support to passengers, answering their queries, assisting with special needs, and ensuring a pleasant travel experience.

- **Boarding Coordination**: Ensure that passengers board the aircraft in an orderly manner and verify that everyone has a valid boarding pass.

- **Airport Security Checks**: Assist during the security check process and maintain safety standards in compliance with airport regulations.

- **Flight Information Management**: Keep passengers informed about flight schedules, delays, and any changes to ensure they have the necessary information.

To succeed in this role, you should possess the following skills and expectations:

- **Excellent Communication Skills**: You must communicate clearly and effectively with passengers and coworkers in both verbal and written forms.

- **Team Player**: Be a cooperative team member, working harmoniously with fellow staff to ensure efficient operations.

- **Customer-Focused Attitude**: You should have a friendly, approachable demeanor and be committed to providing a high level of customer service.

- **Problem-Solving Abilities**: You will need to think quickly and handle unexpected situations calmly and efficiently.

A minimum education level of 12th pass is required, and relevant experience is not mandatory. The role is full-time, based in an office environment, with various shifts.

• Experience

  0 - 1 Years

• No. of Openings

  67

• Education

  12th Pass

• Role

  Airline Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, PF, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab