Airline Customer Service Representative Jobs For Freshers - Siliguri

We are looking for an Airline Customer Service Representative to join our team in Siliguri, India. This entry-level position is perfect for individuals eager to start their career in the airline industry and requires a commitment to providing exceptional service to our passengers.

Key Responsibilities:

- **Assist Passengers:** Greet customers and help with inquiries about flights, tickets, and baggage. Provide clear and friendly information to ensure a pleasant travel experience.

- **Handle Bookings:** Assist customers with booking tickets, making changes to itineraries, and processing cancellations efficiently, ensuring they receive necessary confirmations.

- **Resolve Issues:** Address any passenger complaints or issues that arise, offering solutions and maintaining a positive attitude. Work to ensure customer satisfaction in every interaction.

- **Manage Documentation:** Ensure all travel documents are accurate and up-to-date. Help passengers with necessary forms and requirements related to their travel.

- **Promote Services:** Inform customers about additional services such as upgrades, special offers, and other airline programs that may enhance their travel experience.

Required Skills and Expectations:

Candidates should possess excellent communication skills and a friendly demeanor to engage with customers effectively. Attention to detail is crucial for managing bookings and documents. A proactive approach to problem-solving and a positive attitude are vital when handling passenger inquiries and issues. Basic computer skills are preferred to navigate booking systems efficiently. We welcome applicants with a passion for customer service and a desire to grow in the airline industry.

• Experience

  0 - 1 Years

• No. of Openings

  67

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata