Airline Customer Service Representative Jobs For Freshers - Durgapur

We are seeking a dedicated Airline Customer Service Representative in Durgapur, India. This entry-level position is suitable for candidates with minimal experience, offering a chance to start a career in the airline industry.

Key Responsibilities:

- **Assist Customers:** Provide friendly support to passengers with inquiries about flights, bookings, and services available.

- **Handle Reservations:** Help customers make, change, or cancel flight reservations efficiently while ensuring all information is accurate.

- **Manage Complaints:** Address and resolve customer issues with patience and professionalism, ensuring positive experiences.

- **Provide Information:** Keep customers informed about flight schedules, prices, and any changes, ensuring clarity and consistency in communication.

Required Skills and Expectations:

Candidates should have excellent communication skills, both verbal and written, to interact effectively with diverse customers. A friendly and approachable demeanor is essential for creating a welcoming environment. Basic computer skills are necessary for managing booking systems and handling reservation data accurately. Punctuality and a strong sense of responsibility are crucial for maintaining high customer service standards. The ability to work well under pressure and handle multiple tasks simultaneously is important to succeed in this fast-paced role. Candidates must be willing to work from the office for full-time hours. A positive attitude and a passion for helping others will greatly contribute to your success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  78

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata