Airline Customer Service Representative - Full Time - Freshers

We are looking for a dedicated Airline Customer Service Executive to join our team in Siliguri. This entry-level position is ideal for freshers who are passionate about providing excellent customer service in the aviation industry.

As an Airline Customer Service Executive, your key responsibilities will include:

- **Assisting Passengers**: You will greet passengers and assist them with inquiries about flights, schedules, baggage, and other travel-related concerns.

- **Ticketing Support**: You will help customers with ticket bookings, changes, and cancellations, ensuring a smooth experience.

- **Handling Complaints**: You will listen to customer complaints and provide solutions, making sure to address their needs promptly and courteously.

- **Information Dissemination**: You will provide clear and accurate information regarding airline policies, procedures, and promotions to enhance the customer experience.

To excel in this role, we expect you to possess excellent communication skills in English and Hindi, both spoken and written. You should have a friendly and approachable demeanor, with a strong desire to help others. Basic computer skills are required, as you will use software for bookings and inquiries.

A high school education is sufficient for this position, and a genuine interest in customer service will be a significant asset. We seek individuals who are team players, reliable, and eager to learn as they embark on their career in the airline industry.

• Experience

  Fresher

• No. of Openings

  56

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 34 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  dum dum airport