Airline Customer Service Representative Fresher

As an Airline Customer Service Executive, you will play a crucial role in ensuring a positive travel experience for our customers. Your main duties will include:

- **Handling Customer Inquiries**: Respond to questions from passengers regarding flights, bookings, and policies, providing accurate information and guidance.

- **Booking Management**: Assist customers with flight reservations, modifications, and cancellations, ensuring all changes are processed efficiently.

- **Check-in Assistance**: Aid passengers during the check-in process, including verifying travel documents and issuing boarding passes.

- **Problem Resolution**: Address any issues or complaints raised by customers with a focus on finding quick and effective solutions to enhance their experience.

- **Collaboration with Teams**: Work closely with other departments such as ticketing and baggage services to ensure seamless service for our customers.

To be successful in this role, candidates should meet the following expectations:

- **Education**: Candidates must have completed at least their 12th grade.

- **Communication Skills**: Strong verbal and written communication skills are essential for interacting with customers and coworkers.

- **Customer-Oriented Attitude**: A friendly and helpful approach towards customers is crucial for providing excellent service.

- **Team Player**: Ability to work effectively within a team environment and contribute to collective goals.

- **Problem-Solving Skills**: Must be able to think quickly and adapt to challenges to provide satisfactory outcomes for customers.

This is a full-time office-based position located in Hooghly and is suitable for candidates with little to no prior experience.

• Experience

  0 - 1 Years

• No. of Openings

  83

• Education

  12th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation, Two-way Cab