Freshers For Air Ticketing Executive - Visakhapatnam

Indo Job Solutions

the air ticketing executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. the role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations.

⚙️ key responsibilities

make flight bookings and reservations for customers using gds systems (amadeus, galileo, sabre, etc.).

issue, reissue, and cancel flight tickets according to airline policies and fare rules.

provide fare quotations, ticket options, and travel itineraries to clients.

handle customer queries related to schedules, baggage, visa, and travel documentation.

ensure accurate data entry for passenger name records (pnr) and ticket details.

maintain up-to-date knowledge of airline regulations, routes, and promotions.

process refunds, date changes, and special requests as per airline procedures.

coordinate with airlines, travel partners, and customers to resolve issues.

maintain records of daily bookings, invoices, and sales reports.

cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).

ensure compliance with iata and airline standards.

deliver excellent customer service and assist in post-ticketing support.

🧠 required skills & competencies

strong knowledge of global distribution systems (gds) — amadeus, galileo, sabre, or worldspan.

understanding of airline fare rules, classes, and ticketing procedures.

excellent communication and interpersonal skills.

customer service orientation and problem-solving ability.

attention to detail and accuracy in data handling.

time management and ability to work in a fast-paced environment.

teamwork and coordination with operations and finance departments.

computer proficiency (ms office, email, booking systems).

knowledge of travel documentation (passport, visa, etc.).

🎓 educational & professional requirements

minimum qualification: 10+2 / graduate in any discipline

diploma or certification in aviation, air ticketing, or travel & tourism management preferred

experience: 0–3 years (freshers with relevant training can apply)

proficiency in english and local languages

🕐 work environment

office-based or airport-based ticketing desk

shift-based work, including weekends and holidays

requires coordination with airlines and travel agents

• Experience

  0 - 6 Years

• No. of Openings

  132

• Education

  12th Pass, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, Post Graduate Diploma, Any Master Degree

• Role

  Air Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mumbai