Job Description

As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel plans and ensuring smooth flight bookings. This is a full-time position based in Siliguri, suitable for individuals with little to no prior experience.

**Key Responsibilities:**

- **Book Flight Tickets:** Assist customers in selecting and booking flight tickets by understanding their travel needs and preferences to provide the best options available.

- **Provide Travel Information:** Offer accurate information regarding flight schedules, availability, fares, and baggage policies to help customers make informed decisions.

- **Issue Tickets:** Prepare and issue electronic tickets and travel itineraries while ensuring all customer details are correctly entered in the system.

- **Handle Customer Queries:** Address any questions or concerns regarding the booking process, cancellations, or changes in plans to ensure customer satisfaction.

- **Coordinate with Airlines:** Work closely with airline representatives to resolve any issues related to bookings or flight changes effectively.

**Required Skills and Expectations:**

- **Communication Skills:** Strong verbal and written communication abilities to interact clearly with customers and colleagues are essential for this role.

- **Attention to Detail:** A keen eye for details is necessary for accurately entering customer information and ensuring correct ticket issuance.

- **Customer Service Orientation:** A friendly and helpful attitude towards customers will enhance their experience and promote repeat business.

- **Basic Computer Skills:** Familiarity with computer systems and ticketing software will be beneficial for efficiently managing bookings and customer records.

- **Adaptability:** A readiness to learn and adapt to new processes and technologies as the travel industry evolves is important for ongoing success in this role.
  • Experience

    0 - 1 Years

  • No. of Openings

    45

  • Education

    10th Pass

  • Role

    Air Ticketing Executive

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 36 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

  • Face Interview Location

    kolkata

About Go Star Aviation

Go Star Aviation trains aspiring professionals for Air Hostess, Cabin Crew, and Ground Staff careers with industry-focused training and placement support.
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