As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel plans and ensuring smooth flight bookings. This is a full-time position based in Siliguri, suitable for individuals with little to no prior experience.
**Key Responsibilities:**
- **Book Flight Tickets:** Assist customers in selecting and booking flight tickets by understanding their travel needs and preferences to provide the best options available.
- **Provide Travel Information:** Offer accurate information regarding flight schedules, availability, fares, and baggage policies to help customers make informed decisions.
- **Issue Tickets:** Prepare and issue electronic tickets and travel itineraries while ensuring all customer details are correctly entered in the system.
- **Handle Customer Queries:** Address any questions or concerns regarding the booking process, cancellations, or changes in plans to ensure customer satisfaction.
- **Coordinate with Airlines:** Work closely with airline representatives to resolve any issues related to bookings or flight changes effectively.
**Required Skills and Expectations:**
- **Communication Skills:** Strong verbal and written communication abilities to interact clearly with customers and colleagues are essential for this role.
- **Attention to Detail:** A keen eye for details is necessary for accurately entering customer information and ensuring correct ticket issuance.
- **Customer Service Orientation:** A friendly and helpful attitude towards customers will enhance their experience and promote repeat business.
- **Basic Computer Skills:** Familiarity with computer systems and ticketing software will be beneficial for efficiently managing bookings and customer records.
- **Adaptability:** A readiness to learn and adapt to new processes and technologies as the travel industry evolves is important for ongoing success in this role.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata