We are seeking an enthusiastic Air Ticketing Executive to join our team in Shillong. This role is a great opportunity for individuals looking to start their career in the travel industry.
**Key Responsibilities:**
- **Ticket Booking:** Handle inquiries from customers and book air tickets according to their travel preferences and requirements, ensuring accuracy and efficiency.
- **Customer Service:** Provide exceptional support to clients before, during, and after their travel, addressing any questions or issues promptly.
- **Fare Calculation:** Analyze and calculate the best fare options for different routes, ensuring clients get the best deals available.
- **Ticket Changes and Cancellations:** Assist customers with changes or cancellations of their bookings, following company policies and procedures.
- **Documentation Management:** Maintain and organize customer records and ticketing documents accurately for future reference and audits.
- **Stay Updated:** Keep abreast of the latest airline offers and updates to provide accurate information to clients and maximize sales opportunities.
**Required Skills and Expectations:**
Candidates should have a minimum education of 12th grade. Prior experience in ticketing is beneficial but not mandatory, making this role suitable for fresh graduates. Strong communication and interpersonal skills are essential for effective customer interactions. The ideal candidate should also be detail-oriented, able to work under pressure, and comfortable using computers and booking systems. A team player, the candidate should be willing to learn and adapt to the fast-paced environment of the travel industry.
Experience
0 - 2 Years
No. of Openings
135
Education
12th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR