As an Air Port Ground Staff member, you will play a vital role in ensuring smooth airport operations. Your primary responsibilities will include:
- Checking in Passengers: Assist passengers with their check-in process, ensuring they have the necessary documents and information for their travel.
- Baggage Handling: Safely manage baggage by loading and unloading luggage from aircraft, ensuring that bags are delivered to the correct destinations.
- Customer Service: Provide excellent service by addressing passenger inquiries, resolving issues, and ensuring a pleasant travel experience.
- Safety and Security Checks: Conduct security checks on luggage and passengers following airport protocols to maintain safety standards.
- Coordinating with Other Staff: Work closely with crew members, security personnel, and other ground staff to ensure efficient operations.
- Monitoring Flight Information: Keep passengers informed about flight schedules, delays, or gate changes.
You should have a strong commitment to customer service and be able to work effectively under pressure. Good communication skills are essential, as you will be interacting with passengers and team members regularly. A friendly demeanor and problem-solving abilities are important. Being physically fit is necessary, as the role involves standing for long periods and moving luggage. A high school education is required, and prior experience is a plus, although freshers are welcome to apply. Flexible availability for different shifts is important in this fast-paced environment.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Air Port Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata