As an Air Port Ground Staff, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on supporting passengers and facilitating efficient ground services.
**Key Responsibilities:**
- **Check-In Assistance**: Help passengers check in for their flights, verify their identification, and issue boarding passes to ensure a smooth departure process.
- **Luggage Handling**: Manage the loading and unloading of luggage onto aircraft, ensuring it is handled safely and efficiently.
- **Customer Service**: Provide helpful information to passengers regarding flight schedules, gate changes, and other travel-related queries to enhance their experience.
- **Safety Protocols**: Follow safety and security protocols diligently to ensure the well-being of passengers and staff at all times.
- **Boarding Support**: Assist in the boarding process by directing passengers to the correct gates and ensuring the boarding is completed punctually.
- **Problem Resolution**: Address any issues or concerns that arise with passengers, solving them quickly and effectively to maintain a positive atmosphere.
**Required Skills and Expectations:**
- Strong communication skills: You should be able to interact clearly and politely with passengers and team members.
- Team player: Collaborating with colleagues in a fast-paced environment is essential for successful operations.
- Attention to detail: Being meticulous is crucial in handling luggage and ensuring safety protocols are met.
- Customer-oriented attitude: You must be friendly and patient, as your role involves interacting with a diverse range of passengers.
- Basic computer skills: Familiarity with check-in systems and basic IT knowledge will be beneficial.
This role is suitable for individuals who have completed at least the 10th grade and are eager to start a career in the aviation industry. Having no prior experience is acceptable, as training will be provided.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Air Port Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata