Looking For After-Sales Service Manager

Job Title : After Sales Service Manager

Qualification ; .//Diploma (Mechanical/Electrical/Production preferred).

Experience : 4-10 years relevant experience; railways exposure is a strong advantage.

Salary ; to Per Month

Key Responsibilities:

1 ) Manage and monitor Pan-India service/field teams.

2) Handle railway complaints, SLA, portal compliance, and timely closure.

3) Coordinate manpower, spares, service activities, and customer requirements.

4) Monitor service performance through app, MIS, and Excel dashboards.

5) Coordinate RCA/CAPA and service documentation.

6) Liaise with railway officials and workshop teams.

Mandatory Requirement:

Candidates must be currently working in Railways as an After-Sales Manager / Service Manager handling complaint monitoring.

Skills: Team Management | Complaint Management | SLA | RCA/CAPA | MIS/Excel | Railway Service Operations

Administration job and there is no travel expected . Travel heavy role also available.

• Experience

  4 - 10 Years

• No. of Openings

  1

• Education

  Graduate (B.A, B.Tech/B.E)

• Role

  After Sales Service Manager

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office