Account Manager Sales & Contact Centre

Sudha

*air cargo experience is mandatory

job description:

to also have knowledge of the various manuals, ., chm, lpm, lop etc

• drive the sales strategy of the principal.

• maintain and produce monthly trackers against targets and incentives.

• document and prepare written proposals.

• thorough sales force- call plans to be updated for next 15 days with proper objective, agenda and

quality updates, account development must be updated after every 180 days.

• build and strengthen relationships with shippers/exporters – through joint initiatives with the principal’s

customers.

• manage and grow targeted or forecasted qnnr & tonnage deliverables.

• cultivate a portfolio of profitable customer accounts.

• sell our diverse range of products suitable for the customers’ needs.

• ensure timely csr payments.

• effectively interact with senior managers and directors of customer companies.

• practice selling products to improve qnnr, not price.

• manage customer expectations.

• embracingchangeshouldquicklyadapttochangingbusinessflowsandmeasuresofsellinglikeyield,

revenue per cubic meter, qnnr, proration, interline revenue, etc.

• serve as a conduit between the customer and customer services to help tailor business solutions

and share customer service reports.

• contribute to the development of marketing & commercial plans to drive incremental qnnr.

• deliver targeted transshipment sales to promote capacity utilization.

• effectively use business tools like business objects, wacd reports etc.

• maintain a professional image of ttl & the principal’s in the trade circles

• create team culture and engender a climate of continuous support.

• create both team and individual goals that meet the customer needs, whilst initiating personal

development

• mobility- field job and therefore need to travel locally

• Experience

  2 - 5 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Account Manager

• Industry Type

  Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office