We are looking for an experienced Account Manager to join our team in Gazole, Malda. The ideal candidate will have 3 to 5 years of relevant experience and be responsible for managing client accounts to ensure customer satisfaction and drive business growth.
Key Responsibilities:
1. **Client Relationship Management**: Build and maintain strong relationships with clients, understanding their needs and ensuring they receive high-quality service.
2. **Account Development**: Identify opportunities for account growth and upsell services to existing clients, contributing to overall business revenue.
3. **Communication**: Act as the main point of contact for clients, effectively communicating project updates and addressing any concerns to ensure a smooth workflow.
4. **Collaboration with Teams**: Work closely with internal teams, including sales and support, to align services with client needs and streamline processes.
5. **Reporting and Analysis**: Prepare reports on account performance, analyzing key metrics to suggest improvements and enhance client satisfaction.
Required Skills and Expectations:
Candidates must possess a bachelor