Academic Counsellor

job title: pre-sales executive

company: upgrad

location: mumbai

employment type: full-time

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job summary

up grad is seeking an enthusiastic and driven pre-sales executive to support its business growth initiatives. the role involves engaging with potential learners, understanding their needs, and guiding them toward suitable learning programs.

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key responsibilities

conduct tele-calling and cold-calling to generate leads

engage with prospective learners to understand their career goals

explain up grads programs and course offerings effectively

nurture leads through consistent follow-up and relationship management

maintain accurate records of interactions and conversions in crm systems

collaborate with the sales team to achieve enrolment targets

deliver high-quality customer experience during every interaction

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key skills required

minimum 1+ year of pre-sales experience (preferably in edtech)

strong communication and interpersonal skills

comfortable with tele-calling and cold-calling activities

ability to understand customer needs and offer suitable solutions

target-driven and result-oriented mindset

proficiency in ms office and crm tools

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• Experience

  1 - 5 Years

• No. of Openings

  25

• Education

  Graduate (B.B.A, B.Com)

• Role

  Academic Counsellor

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office