Academic Counsellor

Job Title: Pre-Sales Executive

Company: UPGrad

Location: Mumbai

Employment Type: Full-Time

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Job Summary

up Grad is seeking an enthusiastic and driven Pre-Sales Executive to support its business growth initiatives. The role involves engaging with potential learners, understanding their needs, and guiding them toward suitable learning programs.

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Key Responsibilities

Conduct tele-calling and cold-calling to generate leads

Engage with prospective learners to understand their career goals

Explain UP Grads programs and course offerings effectively

Nurture leads through consistent follow-up and relationship management

Maintain accurate records of interactions and conversions in CRM systems

Collaborate with the sales team to achieve enrolment targets

Deliver high-quality customer experience during every interaction

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Key Skills Required

Minimum 1+ year of pre-sales experience (preferably in EdTech)

Strong communication and interpersonal skills

Comfortable with tele-calling and cold-calling activities

Ability to understand customer needs and offer suitable solutions

Target-driven and result-oriented mindset

Proficiency in MS Office and CRM tools

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• Experience

  1 - 5 Years

• No. of Openings

  25

• Education

  Graduate (B.B.A, B.Com)

• Role

  Academic Counsellor

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office