Retail Operations Manager Jobs in India

We are looking for an experienced Warehouse Manager to oversee our warehouse operations in Malappuram, India. The ideal candidate should have 15 to 25 years of experience and a graduate degree. The position is full-time and requires on-site work.Key Responsibilities:1. Manage daily warehouse activities: Ensure smooth and efficient operations by coordinating the receiving, storage, and shipping of goods. 2. Supervise staff: Lead and motivate the warehouse team, providing guidance and training to ensure that all employees are working effectively.3. Inventory management: Monitor stock levels, conduct regular inventories, and implement inventory control measures to reduce losses and improve accuracy.4. Ensure safety compliance: Maintain a safe working environment by enforcing safety protocols and ensuring that the warehouse meets all health and safety regulations.5. Optimize warehouse layout: Evaluate and improve the warehouse layout for efficiency, ensuring that products are organized for easy access and maximum space utilization.Required Skills and Expectations:The candidate should have strong leadership abilities to inspire and manage a diverse team effectively. Excellent organizational skills are essential for maintaining order and efficiency in the warehouse. Proven experience in inventory management and logistics is crucial. Good communication skills are necessary for clear interactions with staff and other departments. A solid understanding of safety standards and practices in warehouse operations is expected. Candidates should be adaptable, capable of problem-solving, and focused on continuous improvement in operations.

Key Responsibilities1. Sales & Business PerformanceAchieve monthly, quarterly and annual sales targets.Monitor daily sales, footfall, conversion rate, average bill value and sales per employee.Analyse department-wise and category-wise sales performance.Drive upselling, cross-selling and add-on sales.Identify slow-moving products and implement corrective sales strategies.Ensure effective execution of all promotions, offers and campaigns.Prepare daily and monthly sales performance reports for management.2. Store OperationsEnsure smooth opening and closing of the store.Maintain discipline and operational efficiency across all departments.Ensure proper product replenishment and availability on the sales floor.Monitor stock movement, stockroom operations and inventory accuracy.Coordinate with purchase, warehouse, accounts, HR and other departments.Ensure adherence to company SOPs and operational policies.Minimise stock loss, damage, pilferage and operational wastage.3. Customer ExperienceEnsure a high standard of customer service at all times.Handle customer complaints and escalated issues professionally.Monitor customer feedback and identify areas for improvement.Ensure staff follow proper greeting, assistance, product presentation and billing practices.Drive customer retention and repeat visits.4. Team ManagementLead, motivate and supervise the store team.Allocate staff according to business requirements and customer footfall.Monitor attendance, punctuality, grooming and discipline.Conduct daily briefings and communicate sales targets.Set individual and departmental performance expectations.Identify training requirements and coordinate with HR for training programs.Conduct regular performance reviews and provide feedback.Build a positive, accountable and customer-focused work culture.5. Visual Merchandising & Store PresentationEnsure products are displayed according to VM guidelines.Maintain attractive, clean and organised departments.Ensure proper size, colour and category-wise arrangement.Coordinate with the Visual Merchandising team for campaigns and seasonal displays.Ensure promotional signage and branding are correctly displayed.6. Inventory & Stock ControlMonitor stock availability and replenishment.Conduct regular stock checks and support physical inventory audits.Investigate stock discrepancies and report irregularities.Ensure proper handling, tagging, folding/hanging and storage of merchandise.Monitor ageing and slow-moving inventory.Coordinate with the warehouse for timely stock transfers and replenishment.7. Cash & Billing ControlEnsure accurate billing and adherence to cash-handling procedures.Monitor cashier operations and daily cash reconciliation.Ensure proper handling of returns, exchanges, discounts and cancellations.Report billing discrepancies or suspicious transactions immediately.Coordinate with Accounts for reconciliation and settlement.8. Compliance, Safety & SecurityEnsure compliance with company policies and statutory requirements.Coordinate with security personnel to prevent theft and pilferage.Ensure CCTV, fire safety and emergency procedures are followed.Maintain workplace safety and cleanliness standards.Report accidents, incidents or security issues immediately to management.9. Reporting & MISPrepare and submit regular reports covering:Daily sales and target achievementDepartment-wise salesFootfall and conversionAverage transaction valueSales per employeeStock availabilityStock loss/shrinkageReturns and exchangesCustomer complaintsStaff attendance and productivityPromotional campaign performance

Position: Centre Operation Manager (Female)Qualification: Any GraduateExperience: 12-18 YearsAge: 35-45 YearsJob Description:We are looking for an experienced Centre Operation Manager to oversee the day-to-day operations of the centre, ensure operational excellence, manage staff, and maintain high service standards. The ideal candidate should possess strong leadership, administrative, and people management skills with the ability to drive operational efficiency and achieve organizational goals.Preferred Background: Vice Principal, Principal, Branch Operations, Banking, Insurance, Retail, or Education sectors.Candidates with excellent communication, team management, and operational planning skills are encouraged to apply.

We are looking for an experienced and result-oriented Operation Head to lead and manage Operations across Corporate Syndication, Retail Syndication, Insurance and Post Disbursement Servicing functions while ensuring efficiency, compliance, TAT and team productivity.

Oversee daily warehouse and store operations.Manage inventory control, stock audit, and documentation.Ensure accurate inward/outward movement of goods.Implement FIFO/LIFO and maintain hygiene and safety standards.Coordinate with procurement and logistics teams.Experience in ERP/WMS systems preferred

We are looking for an experienced male Sales Manager to lead our sales team in Choolai. This full-time position requires an individual with 5 to 7 years of relevant experience.**Key Responsibilities:**- **Manage Sales Team:** Lead and motivate the sales team to reach their targets. You will support your team members and help them grow and succeed.- **Develop Sales Strategies:** Create effective sales strategies that align with company goals. This involves analyzing market trends and identifying opportunities for growth.- **Client Relationship Management:** Build and maintain strong relationships with key clients. Ensuring customer satisfaction is crucial for long-term success and loyalty.- **Performance Tracking:** Monitor team performance and sales metrics. You will evaluate sales results and adjust strategies as needed to improve performance.- **Training and Development:** Conduct training sessions for the sales team. This helps improve their skills and keeps them updated with new sales techniques and product knowledge.**Required Skills and Expectations:**- Proven experience in a sales management role, demonstrating a strong track record of achieving sales targets.- Excellent communication and interpersonal skills to effectively interact with clients and team members.- Strong analytical skills to assess sales data and market trends for informed decision-making.- Leadership abilities to inspire and guide a sales team, fostering a positive and productive work environment.- Ability to work in a fast-paced environment and adapt to changing situations while maintaining focus on the overall goals.

Liaisoning with Builders/Contractors: Build and maintain strong relationships with builders, contractors, and other key stakeholders to generate business opportunities for our products.Relationship Building with Architects & Interior Designers: Develop long-term relationshipswith architects and interior designers, influencing them to specify our products in their designs.Meetings & Presentations: Conduct meetings and presentations to showcase our product offerings, addressing customer needs and concerns, and driving sales conversion.Order Booking: Responsible for handling project sales, tracking the progress of orders, and ensuring that sales targets aremetontime.Ability to lead, inspire, and manage a team towards achieving sales targets and marketing goals. Excellent Sales Skills (B2B) In-depth understanding of lighting products. Knowledge of competitor's situations, sales channel, pricing structure, etc. Experience of marketing and sales planning. Have good Experience in Field. Strong verbal and written communication to interact with clients, internal teams, and seniormanagement.