Retail Banking Jobs in India

Job Details:Role: Branch ManagerLocation: Delhi NCR / GurgaonExperience: Minimum 5 years (Insurance/Financial Services)Team Handling: At least 2 years (on paper)Salary: Minimum

As an Assistant Branch Manager, you will support the branch manager in daily operations and help ensure that the branch runs smoothly and efficiently. You will play a crucial role in managing staff, customer relations, and financial transactions.Key Responsibilities:- **Assist in Daily Operations**: Help manage daily branch activities to ensure excellent customer service and smooth processes.- **Staff Training and Development**: Support the training of new staff members to ensure they understand their roles and responsibilities.- **Customer Engagement**: Address customer inquiries and concerns to maintain high satisfaction levels and build strong relationships.- **Sales Support**: Assist in achieving sales targets by promoting branch services and products effectively to customers.- **Supervise Transactions**: Ensure that all financial transactions are handled accurately and efficiently, maintaining compliance with company policies.- **Reporting**: Compile and analyze reports on branch performance, helping the manager make informed decisions.To excel in this role, you should have a Bachelor's degree in Commerce or Engineering. A minimum of 1 to 3 years of experience in a similar role is expected. Strong leadership skills are essential, along with the ability to communicate clearly and effectively. You should be comfortable working in a fast-paced environment, be detail-oriented, and possess good problem-solving abilities. A customer-first attitude is crucial for building positive relationships and enhancing customer experiences.

The Branch Officer in Axis Bank is responsible for handling daily branch operations, customer service, account opening, and supporting sales activities. The role focuses on maintaining smooth branch functioning and building strong customer relationships. Key Responsibilities Operational ResponsibilitiesHandle customer queries and provide banking solutionsAssist in account opening (Savings, Current, FD, RD)Maintain branch documentation and recordsSupport cash and non-cash banking operationsEnsure compliance with bank policies and RBI guidelinesManage customer service desk and branch coordination Sales & Business ResponsibilitiesPromote bank products (CASA, Loans, Insurance, Credit Cards)Cross-sell banking and financial productsGenerate leads and support business growthBuild relationships with new and existing customersAchieve monthly branch targets Customer Service ResponsibilitiesProvide professional customer supportHandle customer complaints and resolve issuesMaintain high service standards in the branchEnsure customer satisfaction and retention QualificationAny Graduate / Post GraduateGood communication skillsBasic banking knowledge preferredFreshers & experienced candidates can apply Salary (Typical)2.5 LPA - 3.5 LPA (Approx)Incentives based on performanceCareer growth in banking operations and sales

A Branch Relationship Manager (BRM) is a key role within banks, financial institutions, and service-based companies, responsible for maintaining and growing customer relationships at the branch level. They focus on ensuring excellent service, sales performance, and customer satisfaction, often acting as the face of the branch for many clients.Key Responsibilities:Customer Relationship Management:Build and maintain strong, long-term relationships with new and existing clients.Understand clients financial needs and offer appropriate products and services (e.g., loans, savings accounts, credit cards).Provide personalized services to enhance customer satisfaction and retention.Sales and Business Development:Identify and pursue new business opportunities to meet sales targets.Cross-sell and up-sell banking products (such as mortgages, insurance, or investment products).Achieve branch sales goals and KPIs by engaging with both individual and business clients.Client Onboarding and Account Management:Assist clients in opening new accounts, ensuring compliance with all legal and regulatory requirements.Guide clients through the process of applying for loans, mortgages, and other banking products.Monitor clients' account activities and provide ongoing advice as needed.Service Excellence:Address and resolve customer complaints and issues promptly and efficiently.Ensure clients receive the highest level of service during their interactions with the branch.Act as a liaison between customers and other bank departments to fulfill clients needs.Team Collaboration & Training:Work closely with branch staff, including tellers, customer service representatives, and other managers, to ensure smooth branch operations.Provide guidance and training to junior staff on customer service best practices.Help ensure team members meet their targets by providing insights and support.Operational and Compliance Tasks:Ensure that all transactions and activities comply with internal policies, regulatory requirements, and industry standards.Oversee the accurate documentation and processing of transactions.Maintain up-to-date knowledge of banking products and market trends.Reporting & Performance Monitoring:Track and report on branch performance, including sales figures, customer satisfaction, and other KPIs.Provide feedback to branch management regarding branch performance, opportunities, and challenges.Required Skills:Strong Communication Skills:Ability to communicate clearly and persuasively with clients and internal teams.Sales and Negotiation Skills:Proven ability to sell banking products and services, with a focus on customer needs.Comfort with negotiating terms and conditions with clients.Customer-Centric Mindset:Strong commitment to providing excellent customer service.Ability to build trust with clients and offer solutions tailored to their financial needs.Analytical Skills:Ability to assess clients' financial positions and recommend the right products or services.Strong attention to detail when handling accounts and financial data.Leadership and Teamwork:Ability to lead by example and support branch staff to meet shared goals.Collaboration with other departments (e.g., operations, marketing) to ensure comprehensive customer service.Problem-Solving:Quick thinking and problem-solving ability to resolve customer issues effectively.Technical Proficiency:Familiarity with banking software and CRM tools.Competence in using office tools such as MS Office and any relevant banking platforms.Qualifications & Experience:Educational Background: Typically requires a bachelors degree in business, finance, economics, or a related field.Experience: At least 2-3 years of experience in banking, finance, or customer relationship management. Previous experience as a relationship officer, sales officer, or personal banker is highly valued.Certifications: Some roles may require certifications in finance or banking.Work Environment:Branch Relationship Managers work at bank branches, and may be required to work flexible hours, including weekends, depending on branch hours.They often work in a team environment, reporting to the Branch Manager or Regional Manager.In summary, the role of a Branch Relationship Manager is crucial for driving business growth, ensuring customer satisfaction, and maintaining strong relationships with clients. The job requires a combination of sales, customer service, and leadership skills, along with the ability to meet sales targets and comply with regulatory guidelines.

Job Title Associate Manager-Acquisition (Savings Account)Place of work ChennaiBusiness Unit - Retail Banking Function -Branch BankingJob Purpose:The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities:Key / Primary Responsibilities of the Role - List the primary deliverables Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment areao Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Secondary Responsibilities - List the deliverables other than primary, but essential for the role High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricityExperience:Minimum Number of Years - 1-4 yearsIndustry BFSIFunctional Area Sales

Job description:Process transactions efficiently and accurately while maintaining high service standardsHandle customer queries and provide appropriate solutions.Engage with customers and generate revenue by promoting and cross-selling retail banking and third party products.Manage relationships with mapped customers to increase the depth of existing relationships.Achieve sales targets as assigned by the organization on a monthly basis.Comply with KYC/SEBI rules, regulations, and legislation governing the bank.Interview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)Contact: Prosenjit Saha (9433816131).

Job Title: Branch Manager - Banking SectorCompany: Dishha Staffing ServicesContact Person: JayanthContact Numbers: 9398820448, 9849784078, 9966782487Location: HyderabadDepartment: HR / Recruitment (Hiring for Banking Client)Locations: Eluru,Vizianagaram,Jaggaiahpeta,Job DescriptionWe are looking for an experienced Branch Manager for a leading Banking Sector client. The ideal candidate should have strong leadership skills, excellent customer relationship management, and the ability to drive branch business targets effectively.Key ResponsibilitiesManage day-to-day branch operations and ensure smooth workflow.Achieve business targets for CASA, Loans, Insurance & other banking products.Lead, guide, and motivate the branch team to deliver excellent customer service.Build and maintain strong customer relationships.Ensure compliance with banking policies, audit guidelines, and regulatory norms.Handle escalations, customer grievances, and resolve issues promptly.Monitor branch performance and prepare MIS reports.Required Skills & QualificationsGraduate / Postgraduate (Any Specialization).4-10 years of experience in Branch Banking.Strong communication, leadership & customer handling skills.Experience in sales, operations & team management preferred.Ability to manage pressure and meet business targets.SalaryAs per industry standards (Based on experience).How to ApplyInterested candidates can contact: Jayanth: 9398820448 / 9849784078 / 9966782487 Dishha Staffing Services - HR

Key Responsibilities:1. Manage relationships with corporate clients: As a Branch Relationship Manager, you will be responsible for building and maintaining relationships with corporate clients to ensure their banking needs are met efficiently.2. Oversee branch banking operations: You will oversee branch banking operations, including managing customer transactions, resolving customer queries, and ensuring smooth functioning of the branch.3. Drive business development initiatives: You will drive business development initiatives to attract new clients, cross-sell banking products, and achieve branch targets.4. Handle branch administration tasks: You will handle branch administration tasks such as managing inventory, coordinating with vendors, and ensuring compliance with regulatory requirements.5. Provide excellent customer service: You will provide excellent customer service to enhance customer satisfaction and loyalty.Required Skills and Expectations:1. Strong communication skills: Ability to effectively communicate with clients, colleagues, and senior management.2. Good analytical skills: Ability to analyze data, identify trends, and make informed decisions.3. Customer-centric approach: A customer-centric approach to understand and fulfill customer needs.4. Relationship management skills: Ability to build and maintain relationships with clients and colleagues.5. Knowledge of corporate and retail banking: Understanding of corporate banking, branch banking, and retail branch banking concepts and operations.

Job Title: Banking Branch ManagerLocation: UdaipurExperience: Minimum 5 years in banking, with at least 2 years in a Branch Manager or leadership role and retired bank candidate is also preferred. Job Summary:We are looking for an experienced and results-driven Branch Manager to lead our branch operations, drive business growth, and ensure excellent customer service. The ideal candidate will have a strong background in banking operations and team management.Key Responsibilities:Oversee daily branch operations, ensuring smooth functioning and compliance with company policies and regulatory guidelines.Drive business growth by achieving sales and revenue targets for the branch.Manage customer relationships and ensure high levels of satisfaction and retention.Supervise, mentor, and motivate branch staff to achieve individual and team goals.Conduct regular performance reviews and provide training for staff development.Analyze branch performance reports and implement strategies for improvement.Ensure compliance with all audit and risk management requirements.Act as the key point of contact for local clients and stakeholders.Requirements:Strong understanding of banking operations, financial products, and regulatory compliance.Excellent leadership, communication, and decision-making skills.Ability to drive business growth and build strong customer relationships.Proficiency in MS Office and familiarity with core banking systems.

Relevant Business Banking / Wealth Management Experience inBanks, NBFC, Brokerage House. Relevant experience as below:Senior Relationship Manager 6+ years Relationship Manager 3 - 6years

The job role involves:1. Achieving business objectives for the retail branch banking team.2. Generating revenues through sales of CASA and other products.3. Leading a large sales channel and ensuring recruitment, training, retention, and mentoring of sales teams.4. Overall responsibility for branch P&L.5. Ensuring branch administration and regulatory compliance.6. Establishing service standards.Job requirements include:- 7+ years in retail banking sales.- 1.5 to 2 years in the current role with no recent promotion.- Specific requirements for bank size and CASA book size.- Top 2 appraisal ratings for the last 2 years.- Candidate should not be 'out of a job' unless withavalidreason.

Hiring for 7 Assistant Branch Manager Jobs in Dharasuram, Thanjavur, Kumbakonam, Thanjavur, Mayiladuthurai, Karur, Tiruchirappalli/Trichy, Nagapattinam, Thiruvarur, with minimum 1 Year Experience,Required Educational Qualification is : B.A, B.B.A, B.Com, Post Graduate Diploma, M.A, M.B.A/PGDM, M.Com with Good knowledge in Retail Banking, Retail Branch Banking, Branch Administration, Sales, Branch Banking etc.

We are looking for 1 Assistant Branch Manager Post in Achampet, Mahbubnagar, with deep knowledge in Retail Banking, Branch Banking, Branch Administration, Retail Branch Banking, Bancassurance, Sales and Required Educational Qualification is : B.B.A, B.Com, M.B.A/PGDM, M.Com

Branch ManagerExperience: 8-12 YearsLocation: Pune & Madhya PradeshIndustry : Laminate Job Description:Responsibilities:The Candidate shall be responsible for delivering Annual Sales Targets of the branch through various trade channels: Dealers, Sub-Dealers, Architects, interior Designers and Institutional Sales.Job Profile: Setting agreed annual targets based on value, product volume and channels (Dealers, Sub-dealers, Architects, Interior Designers, Corporate accounts) and meet defined target achievement quarter on quarter. Identify and appoint new channel partners and ensure achievement of targeted acquisition of new accounts and retention of new accounts by managing cordial relationship with the channel partners. Drive Primary & Secondary Sales through Team Manage sales and expense budgeting of the branch. Control cost and expenses to improve profitability Control credit by timely collection. Minimize revenue leakages through bad debts. Address disputes on time to minimize payment defaults. Minimize bad debt and credit to sales ratio. Conducting Influencer meets like carpenters, contractors, Architect / Interior development planning and responsible for execution. Competition tracking, product and services feedback, customer feedback, weekly and monthly reports as required by the management. Knowledge of working in CRM environment. If your expertise matches our job description, come join us at Dorby.hr@pegasuspanel.in

Handling Branch and Achieving monthly sales target and collectionAdding new customersOrder placingTeam handling and supporting for achieving the targetFollow up with customers for sales and collectionReport generation as per TML Policy

Qualification - Any DegreeExperience - 4 To 5 experience in Gold Loan

The Branch Officer in Axis Bank is responsible for handling daily branch operations, customer service, account opening, and supporting sales activities. The role focuses on maintaining smooth branch functioning and building strong customer relationships. Key Responsibilities Operational ResponsibilitiesHandle customer queries and provide banking solutionsAssist in account opening (Savings, Current, FD, RD)Maintain branch documentation and recordsSupport cash and non-cash banking operationsEnsure compliance with bank policies and RBI guidelinesManage customer service desk and branch coordination Sales & Business ResponsibilitiesPromote bank products (CASA, Loans, Insurance, Credit Cards)Cross-sell banking and financial productsGenerate leads and support business growthBuild relationships with new and existing customersAchieve monthly branch targets Customer Service ResponsibilitiesProvide professional customer supportHandle customer complaints and resolve issuesMaintain high service standards in the branchEnsure customer satisfaction and retention QualificationAny Graduate / Post GraduateGood communication skillsBasic banking knowledge preferredFreshers & experienced candidates can apply Salary (Typical)

Job Openings for 6 Branch Manager Jobs with minimum 1 Year Experience in Dharasuram, Thanjavur, Kumbakonam, Mayiladuthurai, Karur, Tiruchirappalli/Trichy, Thanjavur, Pudukkottai, Nagapattinam, Thiruvarur, having Educational qualification of : B.A, B.B.A, B.Com, Post Graduate Diploma, M.B.A/PGDM, M.Com with Good knowledge in Team Handling, Retail Branch Banking, Branch Administration, Revenue Generation, Sales, Team Building, Team Coordinator, B2B Sales, b2c Marketing, Team Management Skills, Channel Development etc.

Job description:Process transactions efficiently and accurately while maintaining high service standardsHandle customer queries and provide appropriate solutions.Engage with customers and generate revenue by promoting and cross-selling retail banking and third party products.Manage relationships with mapped customers to increase the depth of existing relationships.Achieve sales targets as assigned by the organization on a monthly basis.Comply with KYC/SEBI rules, regulations, and legislation governing the bank.Interview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)Contact: Prosenjit Saha (9433816131).

We are looking for candidates who have experience in BFSI as a branch manager, having 5 years of experience in total with 2 years in team handlingThe person will get a 30-35 % hike in current CTC.