Crew Manager Jobs in India

As a Flight Attendant based in Mangalore, you will play a vital role in ensuring a safe and pleasant journey for all passengers. Your primary responsibilities will include:- Passenger Safety: Conduct safety demonstrations and ensure all safety protocols are followed throughout the flight, keeping passengers secure during takeoff, landing, and in-flight.- Customer Service: Attend to passengers' needs, offering assistance with seatbelts, refreshments, and any inquiries they may have, ensuring a high level of satisfaction during their travel experience.- Emergency Readiness: Be prepared to handle emergency situations effectively, including medical emergencies or unexpected incidents, by following established protocols and providing first aid if necessary.- Team Collaboration: Work closely with fellow crew members to maintain a smooth workflow, supporting each other in delivering exceptional service and addressing any challenges that arise during flights.- Pre-Flight Duties: Conduct pre-flight checks of cabin supplies and emergency equipment to ensure everything is available and functioning, contributing to a well-prepared flight environment.To succeed in this role, candidates should possess effective communication skills, a friendly demeanor, and the ability to remain calm under pressure. A strong sense of responsibility is essential, along with a commitment to customer satisfaction. This position is open to individuals with no prior experience, making it an excellent opportunity for those looking to start their career in the aviation industry. A minimum educational requirement is a completion of the 10th grade.

As an Air Ticketing Executive, you will be responsible for various tasks related to ticketing and customer service within the airline industry. This role requires a proactive approach and a strong focus on ensuring customer satisfaction.Key Responsibilities:- Ticket Booking: Handle the reservation process for customers by booking domestic and international flights based on their travel preferences and requirements, ensuring accuracy in details.- Customer Assistance: Provide assistance to customers by addressing inquiries, resolving issues, and providing information on flight schedules, fares, and travel policies to enhance their travel experience.- Documentation: Prepare and maintain all necessary documentation related to ticketing, including itineraries, confirmation emails, and fare rules, to ensure compliance and accuracy.- Payment Processing: Manage payment procedures by processing ticket payments and issuing electronic tickets in a timely manner, while also ensuring secure transactions.- Collaboration: Work closely with airlines, travel agencies, and other stakeholders to ensure smooth operations, timely communication, and resolution of any ticketing-related issues.Required Skills and Expectations:- A minimum education of 10th grade is necessary, with no prior experience required, making this an ideal position for fresh graduates.- Strong communication skills are essential for interacting effectively with customers and colleagues, both verbally and in writing.- An understanding of basic computer skills, including proficiency in the use of ticketing software and the internet, is crucial for efficiently managing reservations.- A positive attitude and customer-oriented mindset are expected to deliver exceptional service to travelers. - Ability to work full time in an office environment in Bangalore, ensuring reliability and commitment to the team's goals.

Candidates need for (oil rigs/marine ships) Manages the complete catering operation, staff, food quality, hygiene, budgets, supplies and client requirements.Overall responsible for accommodation, catering, housekeeping and camp services. Supervises catering and support staff.Helper / Galley UtilityAssists chefs, washes utensils, cleans kitchen equipment and maintains galley

Join our team as a Cabin Crew member in Bangalore, where you will play a vital role in ensuring a pleasant flight experience for our passengers. This full-time position welcomes candidates with 0 to 6 years of experience and requires a minimum education of 10th pass.Key Responsibilities:- Assisting Passengers: You will greet and help passengers as they board and disembark, ensuring a smooth transition and making them feel welcomed.- Safety Protocols: You are responsible for conducting safety demonstrations and ensuring all safety regulations are followed during the flight to guarantee passenger safety.- Serving Meals and Beverages: You will serve food and drinks to passengers, ensuring that their needs are met promptly and courteously.- Addressing Passenger Concerns: You will listen to and address any questions or complaints from passengers, providing assistance and resolving issues to enhance their experience.- Maintaining Cabin Cleanliness: You will help keep the cabin clean and organized throughout the flight, ensuring a comfortable environment for everyone on board.Required Skills and Expectations:Candidates should have excellent communication skills to interact effectively with passengers and colleagues. A good level of customer service skills is crucial to provide a pleasant experience. Candidates must be adaptable and able to work as part of a team in a busy environment. A positive attitude and professional appearance are important, as you will represent the airline throughout your interactions. Flexibility in working hours is expected, as flight schedules may vary.

A Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger SafetyConduct pre-flight safety inspections of the aircraft cabin.Check emergency equipment before every flight.Ensure safety equipment is functional and accessible.Verify emergency exits remain unobstructed.Demonstrate safety procedures before takeoff.Ensure passengers comply with safety regulations.Monitor cabin security throughout the flight.Handle emergency situations calmly and efficiently.Administer first aid when required.Coordinate emergency evacuation if necessary.2. Passenger ServiceWelcome passengers professionally.Assist passengers during boarding.Help passengers locate assigned seats.Assist with cabin baggage storage.Provide assistance to elderly passengers, children, and passengers with disabilities.Offer special assistance to pregnant passengers.Resolve passenger concerns courteously.Maintain a positive travel experience.3. Food & Beverage ServicePrepare meal carts.Serve meals and refreshments.Offer beverages according to airline service standards.Handle special meal requests.Monitor passenger dietary requirements.Maintain food hygiene standards.Collect used trays after meal service.Manage onboard inventory.4. Cabin ManagementEnsure cabin cleanliness.Monitor lavatory cleanliness.Maintain cabin temperature and lighting.Secure cabin before takeoff and landing.Conduct regular cabin checks.Assist passengers during turbulence.Ensure seat belts are fastened when required.5. Emergency ResponsibilitiesRespond to fire emergencies.Handle decompression situations.Manage medical emergencies.Perform CPR if trained.Use emergency equipment correctly.Guide passengers during emergency landings.Manage security threats.Coordinate with cockpit crew during emergencies.6. DocumentationComplete flight reports.Record onboard incidents.Prepare inventory reports.Report passenger complaints.Submit lost-and-found reports.Record medical incidents.Maintain accurate service records.7. Customer CareHandle customer complaints professionally.Resolve service issues promptly.Provide information regarding flight schedules.Assist with missed connections.Offer special attention to VIP passengers.Support nervous or anxious passengers.Maintain excellent customer satisfaction.8. TeamworkCoordinate with pilots.Work closely with fellow cabin crew.Assist ground staff during boarding.Coordinate with catering teams.Support maintenance staff when necessary.Participate in crew briefings and debriefings.Daily DutiesBefore FlightAttend pre-flight briefing.Review flight information.Check weather updates.Verify passenger information.Inspect safety equipment.Prepare cabin.Check catering supplies.Ensure emergency equipment is operational.During BoardingWelcome passengers.Verify seating.Assist with luggage.Help special-needs passengers.Conduct safety checks.Ensure cabin readiness.During FlightConduct safety demonstrations.Serve meals and beverages.Respond to passenger requests.Monitor cabin safety.Perform regular cabin inspections.Handle emergencies if required.After LandingAssist passengers during disembarkation.Inspect aircraft cabin.Complete documentation.Report incidents.Secure company equipment.Required QualificationsEducational Qualification10+2 (Higher Secondary) minimum.Diploma or Bachelor's degree preferred.Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical SkillsAviation safety proceduresEmergency responseFirst aid and CPRPassenger handlingCabin equipment operationFood and beverage serviceAviation regulationsDocumentationSoft SkillsExcellent communicationCustomer service orientationTeamworkLeadershipTime managementProblem-solvingDecision-makingPatienceAdaptabilityProfessional appearancePositive attitudeStress managementConflict resolutionCultural awarenessPhysical RequirementsGood overall health and physical fitness.Ability to stand and walk for extended periods.Ability to lift and store cabin baggage.Good vision (corrected vision acceptable as per airline policy).Ability to swim (required by many airlines).No visible tattoos or piercings where prohibited by airline policy.Professional grooming standards.Working ConditionsRotational shifts.Domestic and international flights.Night duties.Weekend and holiday work.Long flying hours.Jet lag and changing time zones.Frequent travel.Equipment UsedSafety and emergency equipmentPublic address (PA) systemInterphoneMeal cartsFirst aid kitsFire extinguishersAutomated External Defibrillator (AED)Emergency slides and life jacketsKey Performance Indicators (KPIs)Passenger satisfaction scoresSafety complianceOn-time cabin readinessService qualityComplaint resolutionEmergency preparednessGrooming and professionalismTeam performanceAccuracy of flight documentationCareer ProgressionCabin Crew / Flight AttendantSenior Cabin CrewLead Cabin CrewCabin SupervisorPurser / Cabin ManagerIn-Flight Service ManagerCabin Crew TrainerQuality & Safety AuditorBase ManagerCabin Services ManagerSalary (India - Approximate)Fresher: 25,000-45,000 per monthExperienced (2-5 years): 45,000-80,000 per monthSenior Cabin Crew: 80,000-1,50,000+ per monthInternational airlines may offer significantly higher compensation, along with layover allowances and travel benefits.

We are looking for a dedicated Crew Manager to oversee and coordinate team activities in our Morigaon office. This role is perfect for someone who is organized, enjoys working with people, and is eager to learn.Key Responsibilities:1. Team Coordination: Manage daily activities of crew members and ensure everyone is working effectively together. This includes organizing schedules and assigning tasks based on team strengths.2. Training Support: Assist in training new crew members to help them understand their roles and responsibilities, ensuring they are well-equipped to contribute to the team.3. Performance Monitoring: Observe team performance and provide constructive feedback to improve productivity and efficiency. This includes recognizing outstanding work and addressing any issues that arise.4. Communication Facilitation: Act as a point of contact between crew members and management to ensure clear communication. Share important updates, changes in procedures, and team achievements.5. Problem Solving: Address any challenges that the crew may face during their work, helping to find effective solutions and maintaining a positive team environment.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong interpersonal skills to communicate effectively with team members. A good understanding of basic management principles is desirable. You should be detail-oriented, organized, and able to manage multiple tasks at once. The ability to motivate others and work collaboratively is essential for success in this role. A proactive approach and a willingness to adapt to changes will also be important. If you're looking for growth in a supportive team environment, we encourage you to apply.

We are seeking a Ground Staff Supervisor in Bhubaneswar, India. The ideal candidate will oversee daily ground operations, ensuring smooth and efficient processes within the team.Key Responsibilities include monitoring staff activities. You will ensure that all ground operations comply with safety and regulatory standards. Managing schedules is essential; you will coordinate the shifts and assignments of ground staff effectively. Additionally, you will assist in training new employees, helping them understand their roles and responsibilities. Providing excellent customer service is crucial, as you will handle customer inquiries and concerns, ensuring a positive experience for all passengers. Lastly, you will report any operational issues to management, allowing for prompt resolutions.The ideal candidate should possess strong communication skills to interact effectively with team members and customers alike. A keen eye for detail is essential to ensure safety and regulatory compliance in all operations. Adaptability is critical, as the role may involve handling unexpected situations or changes. A basic understanding of ground operations in the aviation industry is preferred. You should be comfortable working in a fast-paced environment and be team-oriented, capable of motivating and guiding staff. A positive attitude and commitment to excellent service are key expectations for this role.

As an Air Ticketing Staff member, you will play an essential role in facilitating travel arrangements for clients. Your responsibilities will include the following:- Issuing Tickets: You will be responsible for booking and issuing air tickets based on customer requests, ensuring all details are correct to avoid any travel complications.- Customer Service: Interacting with customers is key. You will answer inquiries about flight schedules, ticket prices, and travel regulations, providing clear and friendly assistance.- Reservation Management: You will handle changes and cancellations of booked tickets, ensuring customers are informed about their options and any applicable fees.- Payment Processing: You will manage transactions, accepting payments for air tickets, and processing refunds when necessary, all while maintaining accurate records.- Collaborating with Airlines: You will communicate with airlines and travel partners for schedule updates and special promotions, ensuring you offer clients the best options available.To succeed in this role, you should possess the following skills and expectations:- Strong communication skills are essential for effectively interacting with clients and understanding their needs.- Basic computer skills are important, as you will use reservation systems and handle bookings digitally.- Attention to detail is crucial to ensure accuracy in ticketing and to prevent errors.- A positive attitude and a willingness to learn will help you grow in this role, as you will gather valuable experience in the travel industry.

We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. Booking Air Tickets: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. Customer Service: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. Fare Calculation: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. Documentation: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. Follow-up: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.

We are looking for Air Ticketing Staff to join our team in Jalpaiguri, India. As a freshers, your main responsibilities will include booking flights, issuing tickets, handling customer inquiries, and providing excellent customer service. You will need to have at least a 12th Pass education and be able to work full time in an office setting. Attention to detail, good communication skills, and the ability to work well under pressure are essential for this role.

As a Hospitality Executive in Kolkata, India, you will be responsible for providing excellent customer service, handling guest inquiries, and ensuring guest satisfaction. You will assist in booking reservations, managing check-ins and check-outs, and addressing any guest concerns promptly and professionally.Key responsibilities include greeting guests, answering phone calls, responding to emails, and assisting with room service requests. You will also be responsible for maintaining cleanliness in the lobby and common areas, as well as coordinating with other departments to ensure a seamless guest experience.To excel in this role, you must have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A friendly and professional attitude is essential to create a positive impression on guests. Prior hospitality experience is a plus, but not required. A high school diploma or equivalent is necessary for this position.

We are looking for enthusiastic and dedicated Cabin Crew members to join our team in Golaghat. As a Cabin Crew member, you will play a key role in ensuring the safety and comfort of our passengers during flights. Key Responsibilities:- Safety Checks: Conduct pre-flight safety checks to ensure that all safety equipment is functioning properly, helping to keep passengers safe throughout the flight.- Passenger Assistance: Help passengers with their seating arrangements and provide assistance with luggage, ensuring a comfortable boarding experience.- In-Flight Service: Serve meals and beverages, addressing passenger needs and preferences during the flight to enhance their experience.- Emergency Response: Be prepared to lead and manage emergency situations calmly, ensuring passenger safety by following established safety procedures.- Communication: Maintain clear and effective communication with the flight crew and ground staff to ensure smooth operations.Required Skills and Expectations:Candidates should have a minimum educational qualification of a 12th pass. These positions are open to individuals with 0-1 years of experience, making it an ideal entry-level opportunity. You should possess excellent communication skills in English and preferably in other local languages, enabling effective interaction with diverse passengers. A friendly and approachable demeanor is essential, along with a passion for customer service. Flexibility in working hours, including weekends and holidays, is expected, as flights may vary. Strong teamwork and problem-solving abilities will contribute to your success in this role.

Cabin crew (flight attendants) ensure passenger safety, security, and comfort, serving as airline brand ambassadors. Key requirements include a minimum 10+2 education, fluency in English, strong communication skills, excellent grooming, and physical fitness. Roles are open to freshers, offering international travel, health benefits, and accommodation.

As an Air Ticketing Executive, you will be responsible for facilitating flight bookings and providing excellent customer service. You will work in an office environment in Mangalore, engaging directly with customers and travel agents to ensure smooth travel arrangements.Key Responsibilities:- Flight Reservations: Handle customer inquiries and assist with booking air tickets according to their travel preferences and schedules, ensuring accurate and timely reservations.- Ticketing Support: Manage the issuance of tickets, including changes and cancellations, needing attention to details to avoid errors and provide a smooth travel experience.- Customer Interactions: Provide assistance to customers over the phone or in-person, addressing questions, solving issues, and ensuring satisfaction with the services provided.- Fare Quoting: Research and provide information on flight fares, promotions, and availability, ensuring customers receive competitive pricing for their travel plans.- Documentation Management: Maintain and organize records of bookings, ticketing transactions, and customer communications for future reference and compliance.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact effectively with clients. Basic computer proficiency is essential, as you will be using booking software. Attention to detail is crucial to prevent booking errors. A positive attitude towards customer service will help build trust and rapport with clients. This role is open to individuals with 0 to 6 years of experience, making it an excellent opportunity for both freshers and seasoned professionals looking to expand their careers in the travel industry.

As an Airport Ticketing Executive, you will play a vital role in ensuring that passengers have a smooth and pleasant travel experience. Your primary responsibilities will include the following:- Ticket Booking and Issuance: You will assist customers in booking flight tickets by providing accurate information and processing their requests promptly.- Customer Assistance: You will greet and guide passengers, addressing their queries and concerns regarding flights, baggage, and travel policies.- Managing Reservations: You will update and manage customer bookings, ensuring all details are correct and any changes are properly communicated.- Payment Processing: You will handle payments for ticket purchases, ensuring that all transactions are processed securely and efficiently.- Coordination with Airlines: You will communicate with various airlines to resolve issues related to ticketing, schedules, and cancellations.- Maintaining Records: You will keep accurate records of all transactions and customer interactions to ensure compliance with airline policies.For this role, candidates should have a minimum education level of a 10th pass. Experience in a customer service role is preferred, but not required, making this position suitable for freshers as well as experienced individuals. You should possess strong communication skills, a friendly demeanor, and the ability to handle stressful situations calmly. Attention to detail and a customer-centric attitude are essential. Proficiency in basic computer skills is also required to manage ticketing systems effectively.

As an Air Ticketing Executive, you will play a key role in supporting travelers with their ticketing needs. Your main responsibilities will include:- Booking Flights: You will handle flight reservations for customers, ensuring they receive the best options based on their preferences and schedules. - Issuing Tickets: Once bookings are confirmed, you will issue electronic tickets and ensure all details are accurate, preventing any issues during travel.- Customer Assistance: You will provide assistance to customers with inquiries regarding flight details, fares, and policies, ensuring a high level of customer service.- Handling Cancellations and Changes: You will manage any changes or cancellations that customers request, processing these updates efficiently while adhering to airline policies.- Maintaining Records: You will keep accurate records of all transactions and customer communications to ensure compliance and provide excellent follow-up support.- Coordinating with Airlines: You will liaise with various airlines to confirm availability, handle issues, and keep up to date with flight schedules and fares.To succeed in this role, you should have strong communication skills and a customer-focused approach. Attention to detail is essential as you will be handling sensitive information and ensuring accuracy in bookings. A positive attitude and the ability to work under pressure are valued, as you may need to solve problems quickly. Familiarity with ticketing software or systems will be advantageous, although training can be provided for candidates with the right attitude.

Job TitleFlight Attendant (Cabin Crew)LocationsKolkataSiliguriCooch BeharDurgapurPort BlairJob SummaryWe are seeking enthusiastic, customer-focused, and safety-conscious Flight Attendants to join our airline team. As a Flight Attendant, you will be responsible for ensuring the safety, security, and comfort of passengers throughout every stage of the flight. The role requires excellent communication skills, professionalism, and the ability to remain calm under pressure while delivering exceptional customer service.Key ResponsibilitiesPassenger Safety- Conduct pre-flight safety checks of the aircraft cabin and emergency equipment.- Ensure all safety equipment is operational before departure.- Demonstrate safety procedures and emergency exits before takeoff.- Verify passengers comply with aviation safety regulations.- Assist passengers in fastening seat belts and stowing baggage properly.- Monitor cabin safety during takeoff, landing, and turbulence.- Handle onboard emergencies such as medical incidents, evacuations, fire, smoke, and decompression.- Administer first aid when required.Customer Service- Welcome passengers onboard with a professional and friendly attitude.- Assist passengers with boarding and seating arrangements.- Help elderly passengers, children, pregnant women, and passengers with disabilities.- Serve meals, snacks, and beverages according to airline standards.- Respond promptly to passenger requests and concerns.- Maintain a pleasant and comfortable cabin environment.- Resolve passenger complaints professionally.Cabin Management- Perform cabin inspections before, during, and after flights.- Ensure cleanliness and organization of the aircraft cabin.- Monitor lavatories and replenish supplies when necessary.- Secure cabin before takeoff and landing.- Complete post-flight cabin checks.Emergency Response- Operate emergency equipment effectively.- Lead passenger evacuations during emergencies.- Coordinate with pilots and fellow crew members during emergency situations.- Follow all airline emergency procedures.- Assist emergency responders if required.Security Duties- Identify suspicious activities or security threats.- Report security concerns to the Captain immediately.- Ensure unauthorized items are not carried onboard.- Enforce airline security procedures.Communication- Communicate effectively with passengers and crew.- Coordinate with pilots regarding cabin conditions.- Make clear public announcements.- Complete required flight reports and incident documentation.Required Qualifications- Minimum qualification: 10+2 (Higher Secondary) or equivalent.- Diploma or Degree preferred.- Cabin Crew certification is an advantage.- Freshers and experienced candidates can apply.- Valid passport (preferred for international airlines).- Willingness to relocate and travel extensively.- Flexible to work shifts, weekends, holidays, and overnight schedules.Required Skills- Excellent communication skills- Customer service excellence- Professional grooming- Positive attitude- Teamwork- Leadership skills- Problem-solving ability- Time management- Attention to detail- Conflict resolution- Decision-making skills- First Aid knowledge- Emergency handling- Cultural awareness- Adaptability- Multitasking ability- Patience- Emotional intelligence- Active listening- Stress managementPhysical Requirements- Good physical fitness.- Ability to stand for long hours.- Ability to lift and carry cabin baggage.- Excellent eyesight (corrective lenses acceptable as per airline policy).- Clear speech and hearing.- Professional appearance and grooming.- Ability to swim (required by many airlines).- No visible tattoos or body piercings where prohibited by airline policy.Preferred Competencies- Passenger handling- Crisis management- Cabin safety procedures- Food and beverage service- Interpersonal communication- Hospitality management- Aviation regulations knowledge- Safety compliance- Service recovery- Complaint handlingDaily Duties- Attend pre-flight briefing.- Review flight details and passenger information.- Inspect emergency equipment.- Welcome passengers onboard.- Assist with boarding.- Conduct safety demonstrations.- Serve meals and beverages.- Monitor cabin throughout the flight.- Respond to passenger requests.- Handle emergencies if required.- Prepare cabin for landing.- Assist passengers during disembarkation.- Complete post-flight documentation.Working Conditions- Domestic and international travel.- Rotational shifts.- Night duties.- Weekend and holiday work.- Long working hours.- Frequent time-zone changes.- Physically demanding work environment.Salary (India)Approximate monthly salary:- Fresher: 25,000 - 45,000- Experienced: 45,000 - 80,000+- International Airlines: 1,00,000 - 2,50,000+ (depending on airline and route)

As an air hostess, your primary role is to ensure the safety, comfort, and satisfaction of passengers during flights. You will work closely with the flight crew and provide exceptional service to create a welcoming environment for travelers.Key Responsibilities:- Passenger Safety and Security: Conduct safety demonstrations and ensure passengers comply with safety regulations throughout the flight.- Customer Service: Greet passengers warmly, assist them with seating arrangements, and attend to their needs during the flight.- Food and Beverage Service: Serve meals and drinks, catering to passengers dietary preferences and ensuring a pleasant dining experience.- Emergency Preparedness: Be trained to handle emergency situations, providing guidance and support to passengers in case of any unforeseen incidents.- Communication: Maintain clear communication with the flight crew and relay important information to passengers as needed.- Cleanliness and Maintenance: Ensure the cabin is kept clean and tidy, checking that all amenities are stocked and available for use.Required Skills and Expectations:- Excellent communication skills in English and local languages to interact effectively with passengers.- Strong customer service orientation, showing empathy and professionalism in all interactions.- Ability to work in a team environment, cooperating with other crew members to ensure smooth operations.- Physical fitness and stamina to handle the demands of long flights and active duty.- A positive attitude, adaptability, and the ability to remain calm under pressure. Candidates should have a minimum educational qualification of 12th Pass and can be freshers or have up to six years of experience. The role requires working from the office and involves being on flights frequently.

We are looking for enthusiastic candidates for the role of Air Hostess in Coimbatore. This is a full-time office job that welcomes applicants with 0 to 6 years of experience. A minimum education requirement of 12th pass is necessary.Key Responsibilities:- Passenger Assistance: Provide help and guidance to passengers during boarding and disembarking, ensuring a smooth and pleasant travel experience.- Safety Procedures: Conduct safety demonstrations and brief passengers on emergency procedures to ensure everyone knows how to respond in case of an emergency.- Service Delivery: Serve food, beverages, and other services to passengers with a friendly attitude, ensuring high standards of customer service throughout the flight.- Cabin Maintenance: Ensure that the cabin is clean and orderly before, during, and after the flight, creating a welcoming environment for passengers.- Conflict Resolution: Manage any issues or complaints from passengers effectively, using problem-solving skills to maintain a calm and positive atmosphere.Required Skills and Expectations:- Excellent Communication: Strong verbal communication skills are essential to interact effectively with passengers and crew members.- Customer Service Oriented: A friendly and helpful attitude is necessary to provide excellent service and enhance the overall customer experience.- Team Player: Ability to work well in a team environment, collaborating with other crew members for the safety and comfort of passengers.- Adaptability: Must be flexible and able to handle unexpected situations calmly and professionally.- Presentation: A well-groomed appearance and professional demeanor are important, as this role represents the airlines image to the public.

As a Cabin Crew member based in Coimbatore, you will play a crucial role in ensuring the safety and comfort of passengers during their flight experiences. This is a full-time position, and we welcome applicants with varying levels of experience, from fresh graduates to those with up to six years of experience. A minimum education requirement is passing the 10th grade.Key Responsibilities:- Ensuring Passenger Safety: You will familiarize yourself with safety equipment and procedures, preparing yourself to assist in emergencies and ensuring that passengers follow safety protocols.- Delivering Excellent Customer Service: Your role includes providing attentive and friendly service to all passengers, catering to their needs and ensuring a pleasant experience throughout the journey.- Conducting Pre-Flight Checks: Before each flight, you will inspect cabins and emergency equipment to confirm everything is in order for safe and efficient operation.- Serving Food and Beverages: You will manage in-flight service by distributing meals and drinks according to company standards while maintaining a welcoming atmosphere.- Assisting Passengers: Youll help passengers with boarding, disembarking, and finding their seats, ensuring they feel comfortable and accommodated during the flight.Required Skills and Expectations:Successful candidates should demonstrate strong communication skills to interact effectively with passengers and coworkers. A friendly and approachable demeanor is essential for creating a positive cabin environment. You should be able to work well under pressure and be attentive to detail, as maintaining safety and comfort is your top priority. Flexibility in work hours and a commitment to teamwork will also be important in this role.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. You will be responsible for assisting passengers and facilitating their journey through check-in, boarding, and arrival processes.**Key Responsibilities:**- **Passenger Check-In:** Assist passengers with the check-in process by verifying their documents and issuing boarding passes, ensuring a quick and efficient experience.- **Baggage Handling:** Manage the loading and unloading of passenger baggage, making sure items are handled carefully to maintain safety and prevent damage.- **Customer Assistance:** Provide assistance to passengers with inquiries or issues, offering clear information and resolving problems to enhance their travel experience.- **Boarding Coordination:** Help coordinate the boarding process, guiding passengers to the correct gates and ensuring that all safety procedures are followed.- **Safety Checks:** Conduct regular inspections of the ground facilities and equipment to ensure compliance with safety regulations and operational standards.**Required Skills and Expectations:**Candidates should possess a minimum education of 12th grade, and experience ranging from 0 to 6 years is welcome. Strong communication skills are essential to interact effectively with passengers and team members. Good customer service capabilities are important to handle queries professionally. A basic understanding of airport operations is advantageous. The role requires being detail-oriented and having the ability to work well under pressure in a fast-paced environment. Flexibility in working hours, including weekends and holidays, is expected.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-28,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.