93

Credit Collection Jobs in India

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  • 5 - 10 yrs
  • Kolkata
Credit Collection Portillo Management Good Communication Skill Strategy Specialists
We are looking for an experienced Centre Manager for our facility in Kolkata. The right candidate will oversee daily operations and ensure our center runs smoothly.Key Responsibilities:- Manage Operations: Ensure that the center operates efficiently by overseeing various day-to-day activities and solving any operational issues that may arise.- Team Leadership: Lead and support staff, providing guidance and training to enhance their performance and ensure a cohesive team environment.- Maintain Standards: Uphold the highest standards of service and customer satisfaction, ensuring that all center processes meet company guidelines.- Reporting: Prepare and present regular reports to senior management detailing center performance, challenges, and opportunities for improvement.Required Skills and Expectations:Candidates should have between 5 to 10 years of experience in a managerial role, showcasing strong leadership abilities. A graduate degree is required to ensure a solid educational background. The ideal candidate must possess excellent communication and interpersonal skills, enabling them to work effectively with both staff and customers. Strong organizational skills and the ability to multitask are essential, along with problem-solving skills to address any challenges efficiently. A proactive approach to managing operations and a commitment to fostering a positive environment will be critical for success in this role. The position requires a full-time commitment and will be based in our office setting.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Chennai
Domestic BPO Domestic Call Center Voice Process BPO Voice Banking Insurance Home Loans Insurance Credit Card Domain Credit Collection Collections Recovery Real Estate Sales Educational Sales Mutual Funds Sales Customer Care Inbound Outbound Calls
This role offers an excellent opportunity for freshers in customer support for candidates fluent in Telugu, Malayalam, or Kannada, located in Chennai. You will engage with customers, helping them with inquiries and delivering exceptional service.Key Responsibilities include communicating effectively with customers in their preferred language, addressing their questions or issues promptly, and ensuring customer satisfaction. You will assist with inquiries, provide necessary information, and escalate issues when required, all while maintaining a positive attitude and ensuring a smooth customer experience.Required skills for this role include a strong command of either Telugu, Malayalam, or Kannada, along with good spoken and written English. Basic computer knowledge is essential as you will be using various software and tools to support customers. You should possess excellent communication skills, patience, and a problem-solving mindset to resolve issues effectively.The role is a full-time position based in an office environment, requiring a minimum educational qualification of 12th pass. Candidates with 0 to 1 years of experience are welcome to apply. You will work with fixed Sunday holidays and may be eligible for incentives up to 20,000. The organization also provides PF and ESI benefits to its employees. If you have the desire to start your career in customer support and can work in Chennai, apply for this vibrant role today!
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  • 1 yrs
  • 4.8 Lac/Yr
  • Naraina Delhi
Cash Collection Credit Control Collections Recovery Inbound Process
Ganpati Associates is a financial services organization specializing in loan collection and recovery services. We work with leading banks and NBFCs for Personal Loan and Business Loan collections. With 4 branches in Delhi - Janakpuri, Laxmi Nagar, Preet Vihar, and Naraina Vihar - We have a growing portfolio and client base. We emphasize transparent processes, professional service, and ethical recovery practices. We offer a fast-paced work environment that supports learning, performance, and long-term career growth.Role Description:This is a full-time, on-site role at our Naraina Vihar, Delhi location for the Loan Collection Department. The role involves contacting customers via phone and field visits to remind and negotiate repayment of outstanding Personal Loans and Business Loans.The candidate will be responsible for maintaining accurate records of customer interactions, updating payment status in internal systems, handling cash collection where required, and ensuring proper documentation as per company policy. Daily tasks include resolving customer queries related to loan accounts, coordinating with the finance team for discrepancies, and preparing daily collection reports. The position requires strict adherence to regulatory and company guidelines while maintaining respectful and professional communication with customers.Qualifications: Strong skills in Debt Collection and Cash Collection with knowledge of structured recovery processes.Excellent Communication, Negotiation, and Customer Service skills.Basic knowledge of Finance, loan terms, payment schedules, and account reconciliation.Proficiency in maintaining records, using MS Excel / Google Sheets and collection software.Attention to detail, high integrity in handling cash and data, and ability to achieve collection targets within timelines.Prior experience in Personal Loan / Business Loan Collection, Banking, or NBFC sector will be preferred.Minimum High School Diploma; a degree in Commerce, Business, or a related field is an advantage.Must be comfortable working on-site in Naraina Vihar, Delhi and for field collection work.
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  • 1 - 3 yrs
  • 0.9 Lac/Yr
  • Laxmi Nagar Delhi
Customer Handling Negotiation Skills Strategic Communication Convincing Power Credit Control Comunication Skills
Key Responsibilities:Business to Business overdue payments collection.Follow up on outstanding invoices through Calling and coordination with internal teams.Build and maintain strong relationships with clients to ensure smooth collections.Negotiate payment plans and settlements in line with company policies.Track and update collection status in the system on a daily basis.Handle disputes and escalate unresolved issues to the management.Ensure adherence to legal and compliance guidelines during collections.Meet monthly collection targets and performance benchmarks.Coordinate with sales and accounts teams for reconciliation.Key Requirements:Education: Graduate (any discipline)Experience: 6 MONTHS TO 3 YEARS Strong negotiation and communication skillsAbility to handle difficult conversations professionallyBasic understanding of finance and invoicingSkills Required:Negotiation & persuasionRelationship managementProblem-solving attitudeTime managementBasic computer knowledge (Excel / CRM tools)Key Performance Indicators (KPIs):Collection target achievementReduction in overdue accountsClient satisfaction & retention
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Bhagalpur
Cash Collection Credit Control Collections Recovery
As a Collection Executive, you will play a crucial role in managing the collection of outstanding payments from clients. This position requires strong communication skills and a proactive approach to follow up on overdue accounts. Key Responsibilities:- Contacting Clients: Reach out to customers via phone, email, or in person to remind them of their overdue payments. Clear communication is essential to help clients understand their obligations.- Negotiating Payments: Discuss payment plans or arrangements with clients who are unable to pay their debts in full. This requires a diplomatic approach to ensure positive customer relations while pursuing collections.- Maintaining Records: Keep detailed and accurate records of all interactions with clients regarding payments. This will help in tracking progress and reporting payment status to management.- Generating Reports: Prepare regular reports on outstanding collections, payment status, and follow-up actions. This information is crucial for evaluating the collection process and making necessary adjustments.- Collaborating with Team: Work closely with other team members to share information and strategies for effective collections. Teamwork ensures a consistent approach toward clients.Required Skills and Expectations:You should have completed at least your 12th grade and possess good verbal and written communication skills. A friendly attitude and the ability to negotiate are essential for this role. Being organized and detail-oriented will help you manage records efficiently. A basic understanding of financial concepts is beneficial, as it will assist you in discussions with clients about their payments. You should be comfortable working in an office environment and be ready to work full-time. Prior experience is not mandatory, but any experience in customer service or sales could be an advantage.
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  • 0 - 3 yrs
  • Chennai
Credit Collection Collection Process Debt Recovery Collections Recovery
Greeting From Master Mind!!! Banking Executive:-Urgent Opening for Telugu process in Banking Domain. Candidate Should have basic Knowledge in English.Candidate should Intract with customer Related to payment quriesGood Salary Package + Attractive Incentive(3K to 20K). Experience/Fresher. Immediate Joining preferred. Language Telugu,Tamil,kannada. No sales/No Marketing. Daily Direct Walk-ins Timings 10am to 3pm (Monday to Saturday) Time: 9.30Am to 6.30pm
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Chhindwara
Cash Collection Credit Control Collections Recovery
As a Collection Executive in Chhindwara, you will play a crucial role in managing accounts and ensuring timely payments from clients. This entry-level position is ideal for candidates looking to start their careers in finance and customer service.Key Responsibilities:1. Contact Clients: Reach out to clients via phone and email to remind them of outstanding payments, ensuring a polite and professional approach.2. Record Keeping: Maintain detailed records of all communications and account statuses, ensuring accuracy and up-to-date information in the system.3. Resolve Issues: Address and resolve any disputes or concerns clients may have regarding their accounts, providing satisfactory solutions.4. Reporting: Prepare regular reports on collection status and outstanding debts to share with management.5. Follow-ups: Conduct regular follow-ups on overdue accounts and document all communications systematically.Required Skills and Expectations:Candidates should have at least a 12th-grade education and preferably some experience in customer service or collections. Strong communication skills are essential, both verbal and written, to interact effectively with clients. The ability to handle disputes diplomatically is crucial, as well as being organized and detail-oriented to keep accurate records. A basic understanding of financial transactions and customer management is helpful. Willingness to work full-time from the office in Chhindwara is expected, along with a positive attitude and eagerness to learn in a fast-paced work environment. contact 62320012039755419899
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Online For Collection Agent Jobs (Freshers)

KLM Axiva Finvest Microfinance Division

  • Fresher
  • 2.3 Lac/Yr
  • Kottayam
Cash Collection Credit Control Collections Recovery
We are seeking a motivated Collection Executive to join our team in Kottayam. This entry-level position is ideal for freshers who have completed their 10th grade. The role involves maintaining relationships with clients while ensuring timely collections.Key Responsibilities: - Client Communication: Reach out to customers via phone and email to facilitate the collection of payments, ensuring a friendly and professional tone at all times. - Payment Tracking: Monitor and track payments due from clients, updating records diligently to reflect current payment status. - Issue Resolution: Address any payment disputes or issues that may arise, collaborating with clients to find suitable solutions. - Record Management: Maintain accurate and up-to-date records of collections and communications, assisting in reporting where necessary. Required Skills: Candidates must possess excellent communication skills to effectively deal with clients. Basic computer literacy and familiarity with spreadsheet applications are essential for managing records. A strong attention to detail is necessary to ensure accurate tracking of payments and client information. Expectations: A positive attitude and willingness to learn are crucial for this role. Being a team player and having the ability to handle pressure while dealing with deadlines is important. Flexibility and persistence in following up with clients will help achieve collection goals and contribute to the overall success of the team.
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Area Debt Manager Jobs For Freshers - Kolkata

Lorax Fanancial Services Private Limited

  • Fresher
  • 4.0 Lac/Yr
  • Metiabruz Kolkata
Collections Management Decision Making Reporting Skills Risk Assessment Time Management Credit Control Problem Solving Debt Management Communication Skills Customer Relationship Management
We are seeking an Area Debt Manager based in Metiabruz, Kolkata. This role is ideal for freshers who are eager to learn and grow in the financial sector. The Area Debt Manager will focus on managing and collecting debts within a designated area.Key Responsibilities: 1. Debt Collection: You will be responsible for contacting clients to collect outstanding debts. This includes following up on payments and negotiating repayment plans. 2. Client Relationship Management: Building strong relationships with clients is important. You will communicate effectively to understand their situations and provide support during the repayment process. 3. Reporting: You will maintain accurate records of all debt collection activities. Regular reporting to management on the status of collections will be required. 4. Problem Solving: When clients face challenges, you will assess situations and propose feasible solutions, ensuring a fair outcome for both the company and the client. Required Skills and Expectations: Candidates should be confident communicators with good negotiation and interpersonal skills. A basic understanding of financial principles will be beneficial. You must be organized and possess strong attention to detail to manage records effectively. As a full-time role, commitment and professionalism are essential. Applicants should be male and have completed at least the 10th grade. Freshers are encouraged to apply, as training will be provided to help you succeed in this role.
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  • 2 yrs
  • 4.5 Lac/Yr
  • Delhi NCR
Commercial Vehicles Cash Collection Repo Resale Credit Collection
Job Title: Executive / Senior Executive - Repo Resale & Hard Bucket Collections Location: Agra Kanpur Bangalore Mumbai Delhi NCR ( Delhi East/ Noida) Role Purpose: This role sits at the intersection of collections and asset monetization, responsible for driving recoveries from hard bucket accounts (90+ DPD) and ensuring efficient resale of repossessed vehicles through self-sourced channels. The role demands a strong field mindset, negotiation skills, and the ability to convert repossessed inventory into realized cash flows quickly. Key Responsibilities 1. Hard Bucket Collections (Primary) Manage 90+ DPD delinquent accounts Drive resolution through follow-ups, settlements, and repossession Ensure monthly recovery targets are met 2. Repossession & Coordination Execute vehicle repossession in coordination with internal teams Ensure proper documentation, compliance, and asset tracking Maintain control over yard inventory 3. Repo Resale (Self-Sourcing Focus) Drive end-to-end resale of repossessed vehicles (3W / CV / EV) Build and manage a network of buyers (dealers, brokers, aggregators) Reduce dependency on auctions through direct liquidation Negotiate pricing to maximize recovery value 4. Inventory & Liquidation Management Monitor repo inventory ageing and movement Ensure faster turnaround and minimal holding cost Track realization vs expected value 5. Market Intelligence Stay updated on used vehicle pricing trends (especially 3W/CV/EV segment) Provide inputs on resale value and liquidation strategies Eligibility Criteria Experience: 3-6 years in collections / repo resale / CV financing Product Exposure: Commercial Vehicles (mandatory) Exposure to 3W / EV financing preferred Education: Graduate (any discipline) Preferred Background Candidates from leading NBFCs / EV ecosystem such as: Shriram Finance Limited Cholamandalam Investment and Finance Company Limited Turno Vidyut Key Skills Hard bucket collections (90+ DPD) Repo handling & resale Strong negotiation and closure skills Dealer / broker network (added advantage) Field execution & ownership mindset Compensation As per Industry norms. Incentives: Performance-linked (recovery & resale efficiency) What Were Looking For: Candidates who can own recovery like a business Ability to self-source buyers and close deals independently Strong on-ground execution capability What We Will Not Consider: Frequent job switchers (
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  • 10 - 12 yrs
  • Pune
Machine Learning Python Spark Kubernetes Kafka Credit Risk Analyst Fraud Analyst Collection Analyst CICD
We are looking for a Lead Data Scientist with 10 to 12 years of experience to join our team in Pune. This full-time position requires a strong background in data analysis and machine learning, along with excellent leadership skills.Key Responsibilities:- Team Leadership: Guide and mentor a team of data scientists to foster a collaborative environment and encourage skill development.- Project Management: Oversee data science projects from conception to completion, ensuring timely delivery and adherence to project goals.- Data Analysis: Analyze complex datasets to identify trends, patterns, and insights that can drive business decisions.- Model Development: Develop and deploy machine learning models that solve practical business problems and improve operational efficiency.- Collaboration: Work closely with cross-functional teams, including engineering and business units, to translate data findings into actionable strategies.- Research and Innovation: Stay updated with the latest industry trends and integrate cutting-edge techniques into the team's workflows.To succeed in this role, you should have advanced expertise in machine learning algorithms and statistical analysis. A Master's degree in a relevant field, such as M.Tech, is required. Strong programming skills in Python or R, along with experience in big data technologies, are essential. Excellent communication abilities are necessary to convey technical concepts to non-technical stakeholders. You should also possess strong problem-solving skills and a passion for data-driven decision-making.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Wilson Garden Bangalore
Collections Recovery Credit Collection Payment Collection Basic Computers Tele Caller Team Leader
Job Title : Collection and Recovery Company Name: SRI SAI ASSOCIATESLocation : Wilson Garden BangaloreJOB SUMMARY:* We are looking for experience professionals for our loan collection and recovery process.* The candidate will be responsible for contacting the customers, following up on over dues payments.key responsibility:* Contact customers via calls to collect over dues payments. * Follow up on account and ensure timely recovery.* Negotiate repayments plan.* Handle customer queries.Eligibility criteria:Minimum 6 months to 2 years' experience in collection and recoverygood communication skills basic computer knowledgeSalary & Benefits :* Attractive salary + incentive * Performance based commission * Growth opportunities CONTACT HR: ARSALA
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  • 1 - 6 yrs
  • 3.0 Lac/Yr
  • Tirupati
Credit Control BPO Operations Negotiation Skills Collections Recovery Convincing Power
URGENT HIRING - TELE CALLING COLLECTION EXECUTIVES Location: TirupatiOpen Positions (Total: 50) Tamil - 20 Kannada - 20 Malayalam - 10
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  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Zirakpur Road Mohali
Strategic Communication Credit Control Upselling Negotiation Skills Inbound Process Convincing Power Cash Collection Collections Recovery
We are looking for a dedicated Collection Executive to join our team. The role involves managing collections of outstanding debts, ensuring timely payments while maintaining positive relationships with clients.Key Responsibilities:- Communicate with Clients: Contact clients via phone and email to remind them of overdue payments and negotiate payment plans where necessary.- Maintain Records: Track all interactions, payments, and agreements in our database to ensure accurate records are kept for each client.- Follow Up on Payments: Follow up with clients on payment commitments and escalate issues to the management when necessary to ensure timely resolution.- Resolve Disputes: Address and resolve any disputes or concerns raised by clients regarding their bills or payment schedules efficiently and professionally.- Achieve Collection Targets: Work toward meeting monthly collection goals set by management to contribute positively to the overall financial health of the organization.Required Skills and Expectations:- A minimum educational qualification of 10th pass is required, ensuring a basic understanding of communication and arithmetic.- Previous experience in collections or customer service is preferred but not mandatory; we welcome candidates with 0-3 years of experience.- Strong communication skills are essential for effectively engaging with clients and resolving issues.- A positive attitude and patience are necessary, as the role involves interacting with clients who may be frustrated about their debts.- Candidates should be detail-oriented, organized, and capable of working in a fast-paced environment.
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Fresher hiring for Telecaller

Thinktel Solutions India Private Limited

  • Fresher
  • 3.0 Lac/Yr
  • Delhi
Outbound Calling Credit Collection Collection Process Collection Executive
Job Title- Telecalling ExecutiveLocation- Tilak Nagar New DelhiExperience- 3 months- 6 YearsEmployment Type- Full TimeJob Summary-We are looking for telecalling executive to manage outbound calls for collections in Banking Process of personal loans & credit cards.No Sales process. Only collections process.Negotiate payment commitnents and followup to ensure timely payments.Maintain professional communication during collection activities.
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Walk-in For Tele Collection Executive

Treosss Hr Consultancy Services

  • 1 - 3 yrs
  • 4.5 Lac/Yr
  • Ambattur Industrial Estate Chennai
Negotiation Communication Persuasion Payment Collection Debt Collection Loan Collection Collections Strategy Loan Recovery Collection Management Recovery Operations Debt Recovery Credit Collection Debt Management
Job Role: Tele Collection Executive (Domestic Voice/Blended)Industry Type: BFSIShift Timings: 9:30am-6:30pm windowLocation: AmbatturCertification: DRA Certified (Mandatory)Experience: From 6 Months (Relevant experience in collections)Languages Required: Tamil / Telugu / Kannada / Malayalam / HindiJob Responsibilities: Make outbound collection calls to customers with overdue payments. Negotiate and persuade customers to make timely payments while maintaining professionalism. Follow compliance guidelines and adhere to RBI/DRA regulations. Maintain accurate records of interactions and payment commitments. Work towards achieving collection targets. Handle customer queries related to outstanding dues and provide appropriate solutions. Collaborate with the team to improve collection strategies.Key Requirements: Prior experience in a collection process is mandatory. DRA certification is required. Strong negotiation and persuasion skills. Ability to handle difficult conversations tactfully.
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Account Receivable Executive

Talent Zone Consultant

  • 4 - 7 yrs
  • Chennai
TDS Credit Control Accounts Receivable SOP Invoice Processing Credit Collection Credit Risk Management MS-excel ERP Accounting Negotiation Good Communication Follow Up Skills
We are seeking an Account Receivable Executive to manage and oversee our financial transactions related to customer payments. The ideal candidate should have 4 to 7 years of experience in accounts receivable and hold a Bachelor's degree in Commerce (B.Com). You will be expected to work in our Chennai office full-time.Key Responsibilities:- Invoice Generation: Create and send accurate invoices to customers promptly to ensure timely payment.- Payment Tracking: Monitor incoming payments and update the system regularly to keep accurate records of outstanding balances.- Customer Communication: Liaise with clients regarding payment issues, billing inquiries, and payment reminders to maintain positive relationships.- Accounts Reconciliation: Regularly reconcile accounts receivable with the general ledger to ensure all transactions are accurately recorded.- Reporting: Prepare and present monthly reports on accounts receivable status to management, highlighting any discrepancies or issues.- Dispute Resolution: Investigate and resolve any payment discrepancies or disputes with customers efficiently.Required Skills and Expectations:- Proficient in accounting software and Microsoft Excel to manage financial data effectively.- Strong analytical skills to assess account status and identify trends in payment behaviors.- Excellent communication skills to interact professionally with clients and internal teams.- Detail-oriented and organized, with the ability to manage multiple tasks efficiently.- Proven ability to work independently and as part of a team in a fast-paced environment.- Understanding of financial regulations and best practices related to accounts receivable.
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Patna
Cash Collection Credit Control Upselling BPO Operations Negotiation Skills Convincing Power Inbound Process Collections Recovery Strategic Communication
We are seeking a dedicated and motivated Collection Executive to join our team in Patna. This is a full-time position suitable for female candidates with 0 to 3 years of experience. The ideal candidate will help manage and recover outstanding debts while maintaining customer relationships.Key Responsibilities:1. Debt Collection: Contact customers via phone, email, or in-person to collect overdue payments and resolve payment issues while ensuring a professional and courteous approach.2. Account Management: Maintain accurate records of customer interactions, payment agreements, and follow-up actions within our collection system to ensure up-to-date information.3. Dispute Resolution: Handle customer queries and complaints related to billing or payments, working to resolve disputes amicably and efficiently.4. Reporting: Prepare and submit regular reports on collection progress, outstanding accounts, and payment statuses to the management team for analysis and strategy development.5. Compliance: Follow all company policies and legal requirements related to debt collection, ensuring adherence to ethical standards and practices in communications with customers.Required Skills and Expectations:Candidates must have a bachelors degree and preferably some experience in customer service or collections. Strong communication skills, both oral and written, are essential to effectively interact with clients. Candidates should be organized, detail-oriented, and able to work independently in a fast-paced environment. Additionally, candidates should have basic proficiency in computer applications to manage records and reports. A positive attitude and the ability to negotiate are vital for success in this role.
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  • 0 - 3 yrs
  • Jaipur
DRA Executive Negotiation Skills Credit Control
A Collection Executive manages outstanding debts by contacting customers via phone, email, or field visits to negotiate repayment plans and secure payments. They maintain accurate records, reconcile accounts, and ensure compliance with legal regulations to meet company, finance team, and departmental debt recovery targets. Key ResponsibilitiesCustomer Contact: Reach out to clients regarding overdue payments via telephone, email, or in-person visits.Negotiation & Collection: Negotiate repayment schedules, solve payment-related disputes, and secure outstanding funds.Documentation: Maintain meticulous records of customer interactions, payment agreements, and payment histories.Reporting & Compliance: Prepare daily/weekly reports on collection progress and ensure all efforts follow legal standards (e.g., RBI guidelines).Account Monitoring: Regularly monitor customer accounts to identify, prevent, and resolve potential overdue debts. Required Qualifications & SkillsExperience: Previous experience in debt collection, customer service, or finance is highly preferred.Communication: Exceptional verbal and written communication skills in local languages, Hindi, or English.Skills: Strong negotiation, persuasion, problem-solving, and conflict-resolution abilities.Technical Skills: Proficiency in MS Office (especially Excel) and CRM software.Attributes: Detail-oriented, organized, and capable of working under pressure to meet targets. Work Environment & EducationEducation: A minimum of a Graduate degree in any field is often required, though high school diplomas with experience are accepted.Schedule: Generally involves day shifts, with workdays often spanning Monday to Saturday.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Supaul
Cash Collection Negotiation Skills Customer Management Collections Recovery Credit Control
We are seeking a dedicated Collection Executive to join our team in Supaul, Bihar. The ideal candidate should have a passion for helping clients while ensuring timely collections. This entry-level position is perfect for individuals who are eager to learn and grow within the collections field.Key Responsibilities:1. Collect Payments: Reach out to clients via phone or email to remind them of outstanding payments, ensuring a clear and professional communication style.2. Maintain Records: Keep accurate records of all interactions with clients, including payments received and any issues discussed, to help track the collections process effectively.3. Resolve Issues: Address any concerns or disputes clients may have regarding their payments, working towards quick and fair resolutions.4. Follow-Up: Conduct regular follow-ups on overdue accounts to encourage timely payments and maintain positive relationships with clients.Required Skills and Expectations:Candidates should possess effective communication skills in both Hindi and English to interact with clients confidently. Basic computer skills are important for maintaining records and using necessary software. A strong attention to detail is crucial for tracking payments and managing accounts. The ideal candidate should be proactive, motivated, and capable of handling challenging conversations with professionalism. Since this role requires working from the office, candidates must be willing to commute daily. A positive attitude and a willingness to learn are essential for success in this position.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Patna
Collections Recovery Cash Collection Strategic Communication Convincing Power Credit Control Upselling Outbound Sales BPO Non Voice Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Voice Process Presentation Skills Negotiation Skills BPO Operations Inbound Process Telesales BPO Voice Support BPO Call Center Cold Calling Calling Tele Sales
We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.Key Responsibilities:Make outbound calls to customers regarding pending paymentsFollow up with customers for payment collectionExplain dues, payment methods, and deadlines clearlyMaintain accurate call records and payment statusCoordinate with the recovery/operations teamAchieve daily and monthly collection targets.Eligibility Criteria:Minimum qualification: 10+2 / Graduate preferredFreshers can apply (experience in telecalling/collection is an advantage)Good communication skills in Hindi (English is a plus)Basic knowledge of MS Excel and calling systemsAbility to handle customer objections politely.Skills Required:Strong convincing and negotiation skillsPatience and professional behaviorTarget-oriented mindsetAbility to work under pressure.Salary & Benefits:Fixed salary + attractive incentivesPerformance-based growth opportunitiesSupportive work environment
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  • 1 - 7 yrs
  • 4.8 Lac/Yr
  • Naraina Delhi
Cash Collection Credit Control Collections Recovery
Ganpati Associates is a financial services organization specializing in loan collection and recovery services. We work with leading banks and NBFCs for Personal Loan and Business Loan collections. With 4 branches in Delhi - Janakpuri, Laxmi Nagar, Preet Vihar, and Naraina Vihar - we have a growing portfolio and client base. We emphasize transparent processes, professional service, and ethical recovery practices. We offer a fast-paced work environment that supports learning, performance, and long-term career growth.Role Description:This is a full-time, on-site role at our Naraina Vihar, Delhi location for the Loan Collection Department. The role involves contacting customers via phone and field visits to remind and negotiate repayment of outstanding Personal Loans and Business Loans. The candidate will be responsible for maintaining accurate records of customer interactions, updating payment status in internal systems, handling cash collection where required, and ensuring proper documentation as per company policy. Daily tasks include resolving customer queries related to loan accounts, coordinating with the finance team for discrepancies, and preparing daily collection reports. The position requires strict adherence to regulatory and company guidelines while maintaining respectful and professional communication with customers.Qualifications:Strong skills in Debt Collection and Cash Collection with knowledge of structured recovery processes.Excellent Communication, Negotiation, and Customer Service skills.Basic knowledge of Finance, loan terms, payment schedules, and account reconciliation.Proficiency in maintaining records, using MS Excel / Google Sheets and collection software.Attention to detail, high integrity in handling cash and data, and ability to achieve collection targets within timelines.Prior experience in Personal Loan / Business Loan Collection, Banking, or NBFC sector will be preferred.Minimum High School Diploma; a degree in Commerce, Business, or a related field is an advantage.Must be comfortable working on-site in Naraina Vihar, Delhi and for field collection work.
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