After Sales Service Jobs in India

Job DescriptionWe are hiring Service Engineers with experience in the Medical Equipment industry. The ideal candidate should have hands-on experience in installation, commissioning, servicing, troubleshooting, preventive & breakdown maintenance of medical equipment.Key ResponsibilitiesInstallation & commissioning of medical equipmentPreventive & breakdown maintenanceTroubleshooting & repair of equipmentCustomer training & product demonstrationsTechnical support during installationsTravel to customer locations as requiredQualificationB.Tech / Diploma in Electronics & Telecommunication Engineering

We are seeking a dedicated Service Engineer to join our team in Ahme West, Ahmedabad. The ideal candidate will have 1-2 years of experience and a diploma in a relevant field.. Salary will be based on experience and ability to perform. Candidate with immediate joining and two wheeler will be given preference. Key Responsibilities:2. **Technical Support**: Provide on-site support to clients by troubleshooting issues, diagnosing faults, and delivering effective solutions promptly.Required Skills and Expectations:Candidates must possess strong problem-solving abilities and technical skills relevant to machinery and equipment. Good communication skills are crucial for interacting with clients and team members. A service-oriented attitude is imperative for addressing customer needs effectively. The candidate should be organized and detail-oriented to ensure accurate documentation and reporting. Additionally, a willingness to learn and adapt to new technologies is essential for success in this role. As this is a full-time office position, availability during regular working hours is required.

Key ResponsibilitiesInstallation & Commissioning: Oversee and execute the correct installation, testing, and commissioning of new machinery, equipment, or automation systems at customer sites.Breakdown Troubleshooting: Respond promptly to customer service calls, diagnose technical faults (mechanical, electrical, or electronic), and perform real-time repairs to minimize client downtime.Preventive Maintenance: Schedule and conduct regular preventive maintenance visits under Annual Maintenance Contracts (AMC) to optimize equipment performance and longevity.Technical Training: Conduct operational and basic maintenance training for the client's on-site operators and engineers post-installation.Spares Management: Identify required spare parts during service visits, coordinate with the internal inventory/sales team to raise quotes, and ensure timely replacement.Service Documentation: Maintain accurate and detailed service reports, customer sign-offs, root-cause analysis (RCA) records, and log details into the company service CRM.Customer Relationship Management: Act as the primary technical point of contact, resolving customer grievances professionally and identifying opportunities for AMC renewals or product upgrades.

We are looking for a dedicated Field Engineer to join our team in Dehradun. As a Field Engineer, you will be responsible for ensuring the smooth operation of our projects and supporting our clients in the field.**Key Responsibilities:**- **Site Surveys:** Conduct detailed surveys at project sites to gather necessary data for the successful execution of engineering projects.- **Installation and Maintenance:** Oversee the installation and maintenance of equipment, ensuring they function efficiently and adhere to safety standards.- **Troubleshooting Issues:** Identify and resolve technical issues that arise during project execution to minimize downtime.- **Documentation:** Prepare and maintain accurate records of project progress, including reports on installations and any issues faced, for future reference.- **Client Interaction:** Engage with clients to understand their needs and provide recommendations based on your findings at the site.- **Collaboration with Teams:** Work closely with project managers and other engineering teams to ensure all project requirements are met on time.**Required Skills and Expectations:**Candidates should have a diploma in engineering or a related field. We value teamwork, so you must be a good communicator and able to work well with others. Attention to detail is crucial, as is the ability to think critically and solve problems on-site. Willingness to learn and adapt is essential, especially for those with less experience. A proactive attitude will help you contribute effectively to our projects.

Required Qualification-B.Tech/Dip. Electronics engineering/ITIWork experience-Min.3-Max.10yrs Min.2 yrs in maintenance/repairing of welding machinesPreferred industry-Welding & Cutting equipment & Automation productsKey skills/qualities-Able to communicate complex technical issues

An X-Ray Field Service Engineer is a specialized technician responsible for installing, maintaining, and repairing X-ray imaging equipment at medical or industrial facilities. They ensure machines operate safely, minimize system downtime, and comply with strict radiation and medical device regulations.Key ResponsibilitiesInstallation & Commissioning: Unpack, assemble, and test new X-ray machines and associated digital imaging (DR/CR) software at client sites.Preventative Maintenance (PM): Conduct scheduled inspections and calibrations to prevent equipment failure and maintain optimal image quality.Troubleshooting & Repair: Diagnose and resolve complex electromechanical, software, and networking issues, both on-site and via remote diagnostics.Client Support: Train radiology technologists and clinical staff on proper equipment usage and basic care.Regulatory Compliance: Adhere strictly to radiation safety protocols, health regulations, and quality assurance guidelines.Inventory & Admin: Manage spare parts inventory, log error trends, and complete service reports

As a Field Engineer, you will play a crucial role in supporting various projects in the field. Your primary responsibilities will include:- **Installation and Maintenance**: You will be responsible for installing equipment and systems at client sites, ensuring everything is set up correctly for optimal performance.- **Troubleshooting**: When issues arise, you will identify problems and provide effective solutions, ensuring minimal disruption to client operations.- **Field Surveys**: You will conduct surveys at project locations to gather necessary data, helping to design and implement effective engineering solutions.- **Client Interaction**: You will communicate with clients to understand their needs and provide updates on project statuses, building strong professional relationships.- **Documentation**: You will maintain accurate records of work performed, including installation procedures, maintenance reports, and equipment inventories.To be successful in this role, you should have an I.T.I. certification, with 0-2 years of experience in a related field. A practical understanding of engineering principles and strong problem-solving skills are essential. You should be comfortable working in various environments and possess good communication skills to interact effectively with clients and team members. Attention to detail and the ability to work independently as well as part of a team are also crucial for ensuring high-quality service delivery.

As a Service Engineer, you will be responsible for providing technical support and maintenance for our products and services. This role is ideal for candidates with a passion for hands-on work and a background in mechanical or electrical systems.**Key Responsibilities:**- **Installation of Equipment:** You will be tasked with setting up and installing new equipment at client locations, ensuring everything is functioning correctly.- **Troubleshooting Issues:** When technical problems arise, you will diagnose and repair equipment to minimize downtime for our clients.- **Maintenance Services:** Regular maintenance checks will be part of your role to ensure optimal performance and prolong the lifespan of the equipment.- **Client Assistance:** You will provide face-to-face support to clients, answering their questions and demonstrating the proper use of equipment.- **Documentation:** Keeping accurate records of all service activities and maintenance performed is essential for tracking the equipment's history and client communications.**Required Skills and Expectations:**You should have completed your I.T.I. course and possess a basic understanding of mechanical and electrical systems. Effective communication skills are vital, as you will frequently interact with clients. A hands-on approach to problem-solving is essential, along with a willingness to learn and grow in a technical environment. Reliability and attention to detail will help you succeed in addressing customer needs promptly and efficiently. Time management skills are also necessary to prioritize tasks and meet client expectations.

We are looking for an experienced Service Manager to lead our team in Daltonganj. The ideal candidate will have 4 to 7 years of experience and a degree in Engineering (B.E). This full-time role requires a strong focus on customer service and team management.**Key Responsibilities:**- **Team Leadership:** Manage and support the service team to ensure high-quality customer service. Foster a positive work environment for efficient service delivery.- **Customer Interaction:** Address customer complaints and inquiries promptly. Work to resolve issues swiftly to ensure customer satisfaction and retention.- **Service Operations Management:** Oversee daily service operations and enforce best practices to improve service quality and efficiency.- **Reporting and Analysis:** Prepare regular reports on service performance, customer feedback, and team productivity. Use data to identify areas for improvement.- **Training and Development:** Conduct training sessions for team members to enhance their skills and knowledge, ensuring they are equipped to meet customer needs effectively.**Required Skills and Expectations:**- Strong leadership and team management skills are essential to guide and motivate staff.- Excellent communication skills to interact effectively with customers and team members.- Problem-solving abilities to resolve issues swiftly and efficiently.- A solid understanding of service management processes and best practices.- Ability to analyze data and generate insightful reports for continuous improvement.- A proactive attitude and the ability to work in a fast-paced environment while maintaining a focus on customer satisfaction.

Installation, commissioning, and servicing of machinesTroubleshooting and resolving technical issues at siteConduct routine maintenance and inspectionsProvide technical support and training to customersPrepare service reports and maintain recordsCoordinate with internal teams for spare parts and supportDiploma/Degree in Mechanical/Electrical Engineering1-3 years of relevant experience preferredStrong technical and problem-solving skillsWillingness to travel for site visitsBasic computer knowledge

As a Service Engineer based in Lucknow, you will play a crucial role in ensuring that equipment and systems operate efficiently. You will be responsible for troubleshooting, repairing, and maintaining various machines and systems. **Key Responsibilities:**- **Installation and Setup:** You will install and set up machines and systems as per the manufacturer's guidelines to ensure proper functioning.- **Maintenance:** Regularly perform preventive maintenance to keep equipment in good working condition and avoid unexpected breakdowns.- **Troubleshooting:** Diagnose technical issues and perform necessary repairs, which helps minimize downtime for clients.- **Customer Support:** Provide excellent support and guidance to customers, answering their questions and addressing their concerns effectively.- **Documentation:** Maintain accurate records of services performed, including repairs, maintenance schedules, and customer interactions for better service tracking.**Required Skills and Expectations:**- **Technical Knowledge:** A diploma in engineering or a related field is necessary, granting you practical knowledge of mechanical or electronic systems.- **Problem-Solving Skills:** You must have strong analytical skills to identify issues quickly and develop effective solutions.- **Communication Skills:** Clear communication is essential for interacting with customers and team members, ensuring everyone is informed about service processes.- **Attention to Detail:** You should be meticulous and thorough, ensuring all tasks are completed to high standards.- **Team Player:** A collaborative mindset is important as you will often work with other engineers and support staff to provide the best service. This role is perfect for individuals eager to learn and grow in a technical environment.

Urgent Hiring for Service EngineerLower Parel East Mumbai Min 4 to 6 yrs experience Salary : 40k to 60k Skills and Qualifications:

As a Service Engineer, you will be responsible for ensuring that our equipment operates effectively and efficiently. You will work directly with clients to address their service needs and provide technical support. Your role is crucial in maintaining high customer satisfaction.**Key Responsibilities:**- **Equipment Installation**: This involves setting up and installing equipment at customer sites, ensuring everything is configured correctly to meet their specific requirements.- **Maintenance and Repair**: You will perform routine maintenance and swift repairs of equipment to prevent downtime, including troubleshooting and fixing issues as they arise.- **Customer Support**: Engaging with customers to understand their problems, providing solutions, and ensuring their service needs are met in a timely manner.- **Documentation**: Keeping accurate records of service requests, repairs, and maintenance activities to track service performance and offer insights for future improvements.- **Collaboration**: Working closely with other team members and departments to share knowledge and ensure a seamless service experience for customers.**Required Skills and Expectations:**To succeed in this role, you should have a technical diploma or certification from I.T.I. with 1 to 3 years of experience in a similar position. Strong problem-solving skills and the ability to work independently are essential. You should have good communication skills, as you will interact directly with clients and colleagues. A proactive approach to learning new technologies will help you excel in this role. You should be comfortable working from the office in Pune and ready to travel to various customer locations as needed.

Required Service Engineer.

Job Title: After Sales ManagerLocation: JalandharExperience: Fresher to 3 YearsJob OverviewWe are looking for a responsible and customer-focused After Sales Manager to handle service operations, client support, and ensure smooth post-sales processesRoles and ResponsibilitiesManage and oversee complete after-sales service operationsEnsure timely installation, servicing, and maintenance at client sitesHandle customer complaints and provide quick resolutionsMaintain good relationships with clients for high satisfactionCoordinate with sales, production, and logistics teamsMaintain service reports, AMC records, and service historyManage spare parts inventory and availabilitySupport and guide service team membersWork on improving service quality and controlling costsSkills & QualificationB.tech / Diploma in MechanicalGood communication and problem-solving skillsBasic technical knowledge (Mechanical/Engineering)Team handling and coordination skillsAbility to manage customer relationshipsKnowledge of service processes and documentation

Service EngineerJob Description:The Service Engineer will be responsible for ensuring smooth operation, installation, maintenance, and troubleshooting of Strategis machines at customer sites. The role involves close interaction with clients, resolving technical issues, and ensuring customer satisfactionDesired Profile:Familiarity with industrial automation tools and equipment.Strong problem-solving skills and ability to work under pressure.Excellent communication skills to interact with customers and internal teams.Willingness to travel to customer sites within the regionResponsibilities:Installation, commission, and testing of automation machines at customer sitesTroubleshoot and diagnose issues related to electrical, pneumatic, hydraulic, and PLC systems.Perform preventive maintenance and ensure machines operate efficiently.Educate customers on proper machine usage, maintenance procedures, and best practicesCollaborate with the engineering team to improve product design and functionality.Gather customer feedback and report recurring issues to the engineering and design teams to help improve machine design and reliabilityDocument service activities, including reports and technical documentation.Experience: 0- 2 years, preferably in industrial automation or machinery.Location: Delhi, Mumbai, Pune, Hosur & BangaloreFunctional Area: After SalesQualifications: Diploma in Mechanical/Mechatronics or ITI passed

As a Service Engineer, you will be responsible for ensuring that our products are properly installed and maintained for optimal performance. You will work on-site in Mumbai, addressing customer needs and maintaining high standards of service.**Key Responsibilities:**- **Installation of Equipment:** You will set up and install machinery at customer locations, ensuring that systems are operational and meet safety standards.- **Maintenance and Repair:** You will perform routine maintenance and emergency repairs on equipment to minimize downtime and enhance performance.- **Technical Support:** You will provide technical assistance to clients, addressing any issues or concerns they may have with the equipment.- **Documentation:** You will maintain accurate records of service requests, visits, and customer feedback to ensure a clear communication flow and follow-up actions.- **Training Customers:** You will educate customers on the proper use and maintenance of their equipment, ensuring they understand all features and functionalities.**Required Skills and Expectations:**- **Technical Knowledge:** A solid understanding of machinery and basic mechanical engineering principles is essential for troubleshooting and repairs.- **Problem-Solving Skills:** You should possess strong analytical skills to assess issues quickly and determine effective solutions.- **Communication Skills:** Clear communication is vital, both when interacting with clients and when documenting service reports.- **Team Collaboration:** You should be able to work well with colleagues and other departments to enhance service delivery.- **Flexibility:** A willingness to adapt to changing work environments and customer needs is essential for this role. Candidates with 0 to 3 years of experience and an I.T.I. qualification are encouraged to apply.

Responsibilities:Technical Support & Assistance:Assist engineers or senior technicians in troubleshooting, diagnostics, and routine maintenance of equipment, machinery, or systems.Support the setup, calibration, and testing of technical equipment and instruments.Perform basic repairs or adjustments under supervision.Assist with the installation and configuration of hardware or software components (if IT-focused).Documentation & Data Management:Maintain accurate technical records, logs, and databases related to equipment maintenance, test results, project progress, and inventory.Assist in preparing technical reports, presentations, manuals, and other documentation.Ensure proper organization and archiving of technical drawings, specifications, and project files (both physical and digital).Input and verify technical data accurately into relevant systems.Operational & Project Support:Assist in the procurement and management of technical materials, components, and tools.Coordinate with suppliers, vendors, or other departments for technical queries or material delivery.Provide administrative support to the technical team, including scheduling meetings, managing calendars, and handling correspondence.Support project execution by tracking progress, managing timelines, and ensuring adherence to project plans.Quality & Safety Compliance:Adhere strictly to all quality control procedures, safety protocols, and company guidelines in all technical operations.Ensure proper handling and maintenance of tools and equipment.Report any technical issues, safety concerns, or discrepancies promptly.Inventory Management (Technical):Assist in monitoring stock levels of technical spares, consumables, and tools.Help organize and maintain the technical store or inventory area.Communication:Communicate clearly and effectively with team members, supervisors, and other departments. Fluency in Marathi and Hindi is essential for local communication and understanding instructions. Good English proficiency is often required for reading technical manuals, preparing reports, and broader professional communication.

Urgent required Service Engineer ( Male )Qualification: Diploma or Degree in Electronic and Electrical field Salary : 20-22 k /Month Experience : 1-2 yrs (related to coffee vending machine/tea vending machine) Location : Ahemdabad (Remote Work) Job Description Repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals. Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing customer feedback. Monitoring equipment and machinery performance and developing preventative maintenance measures. Conducting quality assurance and safety checks on all equipment. Delivering demonstrations to ensure that customers are educated on safe and effective equipment use. Providing recommendations about new features and product improvements. Monitoring inventory and reordering materials when needed Writing reports and presenting findings to Managers and Supervisors on a regular basis.