- Greeting Visitors: Welcome and assist customers, clients, and visitors with a friendly and professional demeanor, ensuring they feel valued.- Directing Inquiries: Answer phone calls, emails, and online queries, directing them to the appropriate department or personnel.- Appointment Scheduling: Schedule appointments for test drives, service bookings, and meetings with sales or service personnel.- Document Management: Maintain and organize paperwork, customer records, and important documents, ensuring they are accurate and up-to-date.- Sales Coordination: Assist the sales team by providing initial information to customers about available vehicles, promotions, and services.- Promotional Material Distribution: Distribute brochures, catalogs, and other marketing materials to customers and visitors.- Reception Area Management: Maintain a clean, organized, and professional reception area, ensuring it reflects the companys brand and reputation.- Waiting Area Assistance: Ensure that customers and visitors in the waiting area are comfortable and attended to, offering refreshments or information as necessary.- Internal Communication: Communicate effectively with different departments (Sales, Service, Spare Parts, Finance, etc.) to relay information and ensure smooth operations.- Handling Inquiries: Respond to customer inquiries about automobile models, service packages, and dealership services, ensuring accurate and up-to-date information is provided.- Invoice Management: Assist with the preparation of invoices, receipts, and payment tracking for vehicle purchases or service bills.- Brand Ambassador: Act as a brand ambassador, showcasing the companys products and services to customers and visitors with enthusiasm and professionalism.- Support for Test Drives: Assist with the logistics and coordination of test drives, ensuring the customer experience is seamless and positive.