Job descriptionAyu Health is actively Hiring Customer Support Executive for voice supportJob DescriptionAs a Customer Support Executive, you will be in charge of managing inbound and outbound calls from patients to our support line. This will entail identifying the patient's problem, seeking advice from the doctor, and leading the patient through the therapy, method, technique, benefits, precautions, and post-treatment do's and don'ts, as well as essential pre- and post-treatment follow-ups.RequirementsQualification: - 12th & Graduates.Communication Skills English + Kannada + HindiExperience: - 6 months & 1 years in voice processCTC: - 22000/- to 30000/-(CTC is determined by interview performance and prior work experience.)Working Hours: General Shift and Night Shift (extra 5000/- as night shift allowance)Age limit: 20 to 30 years old.Responsibilities Assisting patients with their problems and ensuring their satisfaction Arranges for all patients' appointments and referrals. Brainstorming conversion-boosting concepts. Developing knowledge of patient needs and trends to improve overall satisfaction and loyalty Serving as a backup when other employees are on leave Developing knowledge of patient needs and trends to improve overall satisfaction and loyalty Serving as a backup when other employees are on leave Making decisions when needed without supervision to ensure a smooth customer experience Taking decisions when needed without supervision to ensure a smooth customer experience Set of abilities