Hire Bot

Indore, Madhya Pradesh

We have vacant of 50 Customer Service Associate Jobs in Indore Experience Required : 1 Year Educational Qualification : 12th Pass Skill Customer Care, BPO Operations, International BPO, English, Good Communication Skills etc.Work from Office, 5 days working, Rotational Shifts

Job Title: Team Leader International BPO CampaignLocation: IndoreJob Type: Full-TimeShift: [Night Shift/Rotational Shifts depending on campaign]Experience Required: Minimum 1 year as Team Leader in an International BPO processJob Summary:We are seeking a dynamic and experienced Team Leader to manage and lead a team of customer service or sales agents in an international BPO process. The ideal candidate should have prior leadership experience in any international campaign and a strong understanding of performance metrics, coaching, and operational excellence.Key Requirements:Minimum 1 year of experience as a Team Leader in an international BPO process (Voice/Non-Voice/Chat/Email).Strong understanding of BPO KPIs and SLA management.Excellent communication, interpersonal, and leadership skills.Proficiency in MS Office tools (Excel, PowerPoint, Word).Ability to work in a fast-paced, target-driven environment.Flexibility to work in night shifts or rotational shifts.