Dronachariots Consultants Private Limited

Mumbai, Maharashtra

To directly lead, coordinate and drive the bespoke fulfilment of requests and services to highest level of quality. To drive performance with a mind-set of creating the best possible experience to all users of our operations unit. To enable the delivery of white glove service to affluent and high net worth segments across the globe. OVERVIEW The Aspire Lifestyles Operations Manager is responsible for the day to day management of people, cases and systems to ensure KPIs and Service Levels are met. The keys to success are the ability to operate in a fast paced environment and being resourceful to meet the ever-changing needs and demands of customers. Collaboration and coordination will be essential between management and peers worldwide as well as functional heads such as Sales, Finance, Partnerships. The key client segments are: o Banks: Private Banking, Wealth Management, Credit Card Issuing Banks o Credit Card and Insurance Organizations o Telecommunications, Automotive, Airline, Hospitality, Premium Retail, etc.