Allegis Global Solutions

Bannerghatta Road, Bangalore

Dear Candidate,We are conducting walk in interview in Bangalore & Hyderabad location on 20thJan 2024 between ( 9 AM to 1 PM) for one of the Global Investment banking Client .Bangalore Venue Details :Allegis Global Solutions, Commerce @ Mantri, Level 2, Bannerghatta Road, Bengaluru 560076Hyderabad Venue Details :ACTALENT, Ground Level Block, CYBER PEARL, Phase 2, Madhapur, Hyderabad, Telangana 500081Job Details :Job location : Bangalore & HyderabadJob Type: PermanentExp: 0 to 3.5 yrsQualification : Any Graduates / 10+ 2( with experience)Job timings : 24/7 Rotational shiftJOB Description:- Working in a contact center environment handling multiple customer queries from our Customers typically on multiple products and or propositions- Providing quality customer service over the phone to resolve customer enquiries at a high level of customer satisfaction- Ability to interpret and handle complex customer enquiries to establish their needs and offer relevant products, services and solutions- Taking ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution- Responsible for achieving individual key performance indicators and development whilst maintaining appropriate operational risk control and compliance in all activities- Advising, communicating, empathizing, resolving conflict and responding sensitively to clients- Responsible for ensuring resolution in a timely manner, while maintaining the highest level of quality support in every customer interaction- Recognize and adjust support approach to accommodate all levels of customer- - s experience- Communicate positively with team members, customers, and other partners.

Dear Candidate,We are conducting walk in interview in Bangalore & Hyderabad location on 20thJan 2024 between ( 9 AM to 1 PM) for one of the Global Investment banking Client .Bangalore Venue Details :Allegis Global Solutions, Commerce @ Mantri, Level 2, Bannerghatta Road, Bengaluru 560076Hyderabad Venue Details :ACTALENT, Ground Level Block, CYBER PEARL, Phase 2, Madhapur, Hyderabad, Telangana 500081Job Details :Job location : Bangalore & HyderabadJob Type: PermanentExp: 0 to 3.5 yrsQualification : Any Graduates / 10+ 2( with experience)Job timings : 24/7 Rotational shiftJOB Description:- Working in a contact center environment handling multiple customer queries from our Customers typically on multiple products and or propositions- Providing quality customer service over the phone to resolve customer enquiries at a high level of customer satisfaction- Ability to interpret and handle complex customer enquiries to establish their needs and offer relevant products, services and solutions- Taking ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution - Responsible for achieving individual key performance indicators and development whilst maintaining appropriate operational risk control and compliance in all activities- Advising, communicating, empathizing, resolving conflict and responding sensitively to clients- Responsible for ensuring resolution in a timely manner, while maintaining the highest level of quality support in every customer interaction- Recognize and adjust support approach to accommodate all levels of customer- - s experience- Communicate positively with team members, customers, and other partners.