Globally, healthcare enterprises including providers and payers are constantly striving to achieve three major objectives: Improve patient care experience, optimize health outcomes and reduce healthcare costs through healthcare consulting. With managing health outcomes as central theme, healthcare organizations are striving to drive synergies in cost reduction, operational efficiency and delivery of care. However, for healthcare organizations to realize the triple aim, it is important to address inherent challenges of modernizing technology systems that have grown in an unstructured manner over a period of time. The challenges for healthcare consulting also include the need for integration of disparate systems, process and people along with optimization of interaction/touch points to enable seamless communication between different stakeholders. Simultaneously, the healthcare industry has to navigate the ever-changing regulatory framework.
Industries we serve:
Call Centre / BPO / KPO, Telecom / ISP
Key Skills : bpo, telecalling, telesales, telemarketing, customer handling, voice process, ...
Key Skills : telesales, telemarketing, bpo
Key Skills : Voice Process, telecalling, Call Center, bpo
Key Skills : Customer Support Executive
Key Skills : Communication Skills