Workaura

Vishnu Puri Colony, Indore

As an E Commerce Executive, you will play a crucial role in helping our online business grow and succeed. You will be responsible for various tasks that ensure our products are visible and appealing to customers.Key Responsibilities:- **Manage Online Product Listings**: Regularly update product information, including descriptions, prices, and images to ensure accuracy and attractiveness for customers.- **Monitor Sales Performance**: Analyze sales data and metrics to understand customer preferences and adjust strategies accordingly to boost sales.- **Handle Customer Inquiries**: Respond to customer questions and concerns via email or chat, ensuring a positive shopping experience and encouraging repeat business.- **Assist with Marketing Campaigns**: Support the team in creating and executing online marketing initiatives, such as promotions and advertisements across various platforms.- **Ensure Order Fulfillment**: Coordinate with logistics to ensure timely processing and delivery of customer orders, maintaining communication with customers about their order status.Required Skills and Expectations:- Candidates should possess at least a 12th-grade education and have a strong interest in e-commerce.- Excellent written and verbal communication skills are essential for interacting with customers and team members.- Basic computer skills and familiarity with online shopping platforms are necessary for effective job performance.- A self-motivated and detail-oriented attitude is required to manage multiple tasks efficiently in a remote working environment.- Being adaptable and open to learning new tools and techniques is important for succeeding in this fast-paced e-commerce field.

- international blended - Customer Support Graduation mandatory Freshers and experienced both eligible Excellent communication is required - B2 grade above 5 days of working 9.5 working hours Rotational shifts and rotational week offsSalary slabFor freshers -25000 CTC + 2000 PLIFor experienced (As per previous salary)-29500 CTC + 2500 PLI30500 CTC + 2500 PLI32500 CTC + 2500 PLI