We are looking for an experienced Customer Support Executive to join our team. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service background. Responsibilities include: Responding to customer inquiries via phone, email, and other communication channelsJOB DETAILS:Location: Kolkata, Chandigarh, Delhi, FaridabadShift: US Shift (Night shift)Salary: 20,000 - 25,000Working Days: 5 daysWorking Hours: 7:00 PM- 5:00 AMRoles & Responsibilities:Resolving customer issues and complaints in a timely and professional mannerProviding customers with helpful information regarding products and servicesEnsuring customer satisfaction through effective problem-solvingGenerating reports and analysing customer feedback Qualifications:Requirements & Skills:3+ years of customer service experience.Excellent communication and problem-solving skills.Knowledge of customer service software, databases, and tools.Ability to work independently and as part of a team.Ability to multitask and prioritise tasks.Strong organisational and time management skills.Bachelors degree or equivalent experience preferred.Benefits:Food providedPaid sick timeAccommodation provided