Inbound Voice Process (Full Time)

We Hire

we are looking for an experienced customer support executive to join our team. the ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service background. responsibilities include: responding to customer inquiries via phone, email, and other communication channels

job details:

location: kolkata, chandigarh, delhi, faridabad

shift: us shift (night shift)

salary: 20,000 - 25,000

working days: 5 days

working hours: 7:00 pm- 5:00 am

roles & responsibilities:

resolving customer issues and complaints in a timely and professional manner

providing customers with helpful information regarding products and services

ensuring customer satisfaction through effective problem-solving

generating reports and analysing customer feedback qualifications:

requirements & skills:

3+ years of customer service experience.

excellent communication and problem-solving skills.

knowledge of customer service software, databases, and tools.

ability to work independently and as part of a team.

ability to multitask and prioritise tasks.

strong organisational and time management skills.

bachelors degree or equivalent experience preferred.

benefits:

food provided

paid sick time

accommodation provided

• Experience

  0 - 3 Years

• No. of Openings

  50

• Education

  Diploma, Professional Degree, Vocational Course

• Role

  Inbound Voice Process Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office