Ttec India

Makarba, Ahmedabad

Ttec India is Hiring for - Chat Customer Service and Sales RepresentativeJob descriptionBringing smiles is what we do at TTEC for you and the customer. As aChat Customer Service and Sales Representativeworkingonsite in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway) ,youll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.Apply in-person for immediate interview - Monday to Friday - 10:30 AM to 4:00 PMInterested in Relocating? Virtual interviews accepted as wellWhat Youll Be DoingAre you results focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, youll work effectively to service and upsell client products and services to current and future customers via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms using the Service to Sales methodology. Youll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, YoullReceive customer inquiries via chat about products and servicesBring your persuasive skills to connect and close a sale with customers in a consultative matter using written communication onlyWhat You Bring To The RoleCollege diploma and no direct work experience Freshers welcomeOr 1 year or more of customer service or sales experience and high school diploma or equivalentGreat written English communication skills including grammar and spellingComputer savvyLocal resident of Ahmedabad, Gujarat or ability to immediately relocate to Ahmedabad, Gujarat.