The October Company

Noida Sector 62

Min 06m - 1 yr Experience in any BPO voice process / NO FRESHERS1) Fluent in Spoken English 2) Good knowledge on Customer Service 3) Experience in handling customer queries/ escalation calls

Job Descriptionwe Need Immediate Joiners with One Year of International Voice Support Experiencetransport Radius Up to 30 Kms Subjectively Based On the Nodal Points Across the City.notice Period : 15 Days Maxonly Us Voice Experince Considerable Minimum One Year Expsalary 40klocation Pune Hinjevadijob Description: Verizonwls Voice: Punetech Mahindra is Hiring Candidates Who have International Bpo Experience - Voice Process for Our Us Client.roles and Responsibilities:resolving Device Issues Using Troubleshooting Techniques and Providing Clear and Concise Information.reviewing Account Information and Answering Questions About Billing or Services.desired Candidate Profile: Minimum 1 Year of International Voice Experience in Customer Service (billing) [ Basictechnical & Sales] Candidates are Preferredin Billing (understanding of Recurring Bills, Billing Cycle Changes, Due Date, Prorate Charges, Auto-pay &surcharges, Service Charges, and Taxes)experience Resolving Customer Issues, Billing, And/or Handling Product Q&a.interest in Learning New Technologies.experience Promoting And/or Selling Products and Services.demonstrated Communication Skills.the Clarity in Thought Process (able to Articulate His/ Her Thought)ability to Handle Tough Situations with Customers.strong Ability to Multitask and Take Fast Decisions Independently.willing to Work in a 24*7 Environment (rotational Shifts/5 Days a Week).customer Centric & Logical Thinking & Need to Be Enough Spontaneousensure Timely & Professional Responses to all Queries.perks and Benefitscab Facility Both Ways [ Pick Up and Drop Within Transport Radius]immense Growth Opportunitiesinterview Rounds :1st Level - Uat / Operations2nd Level - Versant [ Need to Score 60 and Above]job Type: Full-timesalary: 30,000.00 - 35,000.00 per Monthbenefits:health Insuranceprovident Fundschedule:monday to Fridayus Shiftsupplemental Pay Typesnote-- Domestic Calling Experince Not Consiterable,