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Pune, Maharashtra

Role & Responsibilities:Inbound/outbound process solving queries of customers related to Retail banking.Handling customer calls.Customer care executives must be proficient in Microsoft Office.Analyzing customer data and communication to adjust customer care strategyBuilding relationships with customer care team members to maximize team productivityMonitoring customer and staff interactions Skills Required:Excellent communication skillsMulti-tasking skillsAnalytical skillsProcess - Banking Voice Process Working Window Girls - 7 to 7 any shift.Boys- any shift in 24 hr.Rotational - Week off. Salary Fresher - 10,600/- take home and 1.8 lac P.A.Experience -12,000/-take home and 2 lac P.A.

We are hiring for the position of Customer care Executive Role: Inbound/outbound process solving queries of customer related to Retail banking.Handling customer call.Location: - Gorwa Road, Vadodara .Process SBI Banking ProcessType: Inbound/outboundQualification: Min HSC passed or diploma passed and any graduate.Experience: freshers / experience.Salary: 13k-17k CTCInbound: 11,000/-, (Hindi, Gujarati)Marathi: 13,000/-Malayalam, Tamil and Punjabi: 18,000/-Outbound: 15,000/- (English mandatory)Shifts: Rotational. (work from office)No Target.Benefits: - Earn unlimited incentives, Attendance allowance Rs.2000/-PM.