RR Group of Business Solutions

K Narayanapura, Bangalore

As a Tele Counselor, you will play a key role in guiding and supporting potential students interested in our programs. Your primary goal is to provide effective guidance over the phone, helping them make informed decisions about their education.Key responsibilities include:- **Conducting Calls**: You will reach out to potential students to understand their educational interests and help them with program selection.- **Providing Information**: It is essential to give accurate details about different courses, admission processes, and any other queries students may have.- **Building Relationships**: You will establish rapport with prospective students, ensuring they feel comfortable and valued throughout their inquiry.- **Following Up**: Regular follow-ups with interested candidates are necessary to keep them informed and engaged.- **Maintaining Records**: You will be responsible for keeping accurate records of calls, inquiries, and the status of leads in the database.To succeed in this role, you should have strong communication skills, both verbal and written, allowing you to explain complex information clearly. A friendly and approachable personality will help you connect with others effectively. Proficiency in using phone systems and basic computer programs for data entry is also important. You should be a quick learner, adaptable, and passionate about helping students reach their educational goals. A minimum of a 12th-grade education is required, and prior experience in a related role is a plus but not mandatory.

Sort, organize, and manage incoming & outgoing shipmentsScan, label, and bag shipments pin-code wiseLoad and unload goods from delivery vehiclesVerify and update inventory records in the systemAssist drivers and delivery staff during operationsMaintain station cleanliness and organizationSupport the team in achieving daily operational targetsFollow safety rules, SOPs, and company policiesBasic computer knowledge preferred.