Rediant HR Management Pvt Ltd
Ahmedabad, Gujarat

2 Rediant HR Management Pvt Ltd Jobs and Careers

Front Desk Officer

Rediant HR Management Pvt Ltd

  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Ahmedabad
Communication Skills Mailing Coordination Skills Handling Call Front Desk
Receptionists work within an organization to help it run smoothly. They greet visitors, answer phone calls, and run errands while maintaining professional composure throughout interactions with customers or potential clients.Here are some duties and responsibilities for a receptionist: Answer telephone calls to take messages from clients or to provide information. Receive walk-in customers and guests and make them comfortable.10 qualities of a good receptionistCommunication.Multitasking.Social skills.Organization.Technical skills.Resistance to stress.Problem solving.Empathy.How do you describe receptionist duties on a resume?Receptionists may greet visitors, handle incoming and outgoing correspondence, maintain files and records, perform data entry, maintain office calendars and schedules, keep the office clean, safe and organized and keep office supply inventory fully stocked.18 Essential Receptionist SkillsBe a Good Communicator.Active Listening.Data Entry.Mail Management.Business Phone Answering.Multitasking Expert.Good Hygiene!Be Calm and EmpathicDuties and responsibilities of a ReceptionistMeeting and greeting clients.Booking meetings.Arranging couriers.Keeping the reception area tidy.Answering and forwarding phone calls.Screening phone calls.Sorting and distributing post.Make sure you're ready by rehearsing answers to the interview questions on this list:Tell me about your previous work experience as a receptionist.What were your primary responsibilities?Do you enjoy interacting with the public?How many people on average did you interact with on a daily basis?The key asset a receptionist must hold is the ability to speak well and convey information clearly. They are also great listeners and will help with whatever is asked of them! They are great at making people feel at ease when entering the business and always finds out all the information possible!
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Customer Care Representative

Rediant HR Management Pvt Ltd

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Ahmedabad
Communication Skills Customer Care Customer Support
POSITION : CUSTOMER CARE REPRSENTATIVE SALARY : 15K TO 30K LOCATION : MOTERA,AHMEDABAD INDUSTRY : LOGISTICS NIGHT SHIFT TIME : 5:30 PM TO 2:30 AMWhat Are Customer Service Skills? Customer service skills are the skills necessary to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.The four main types of CSR are environmental responsibility, ethical responsibility, philanthropic responsibility and economic responsibility. However, companies can also consider different forms of CSR, such as diversity and inclusion, governance, well-being and employee engagement.What does a customer service representative do? The primary job of a customer service representativealso referred to as a customer service agentis to address customer issues and resolve them in a timely and efficient manner.A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.Essentially, the 3 important qualities of customer service center around three ps: professionalism, patience, and a people-first attitude. Although customer service varies from customer to customer, as long as you're following these guidelines, you're on the right trackWhat Are Essential Customer Service Qualities Examples?Delivering Respect to Your Customer. ...Have Your Agents Practice Active Listening Skills. ...Empathy: The Key to Customer Success. ...Ability to Communicate Clearly With the Customer. ...A Positive Attitude. ...Be Patient. ...Customer Service Agents Determined to Serve.A Corporate Social Responsibility (CSR) coordinator acts as a company's 'conscience', championing and developing the ethical, environmentally-friendly, and community-minded side of a business.
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