Leap Ladder LLP

Ghatkopar, Mumbai

Dear Candidates,We are hiring talent for international voice process executive.** Fresher's Can Apply**Hiring for an Associate for an International(US) Voice Process*Work From Office*Location: Hinjewadi Phase 2Salary: Upto 3 LPA +Night Shift Bonus*Key Responsibilities:1) Handle inbound calls from customers regarding technical issues related to internet services.2) Diagnose and troubleshoot internet connectivity, router configuration, and related issues.3) Assist customers with account-related inquiries and billing questions.4) Provide step-by-step instructions and guidance to customers on problem resolution.5) Document all customer interactions and resolutions accurately in the system.6) Ensure high levels of customer satisfaction through effective communication and problem-solving.*Required Candidate profileCustomer Service for US Voice Process.Must have competed 10+2 or If Graduate then minimum of 1 yrs of experience. *Excellent ENGLISH Communication skills are Mandatory*Perks and benefitsNight Shift AllowancePick and Drop - Available.Role: VoiceIndustry Type: BPO / Call CentreEmployment Type: FullTime,Permanent

As a Relationship Manager in our Marketing team, you will play a pivotal role in fostering and nurturing partnerships with two-wheeler dealerships. Your primary focus will be on marketing our company's services, ensuring dealer satisfaction, and facilitating insurance sales through strategic collaborations. This role demands frequent travel within the assigned territory to engage with dealership personnel and uphold the company's standards of excellence. Location: Coimbatore, Vizag, Kurnool/Tirupati, Thiruvananthapuram, Aurangabad, Tinsukia/DibrugarhResponsibilities: 1) Strategic Relationship Management: Conduct regular visits to dealerships within the assigned territory to comprehend their needs and align our services with their expectations. Foster strong relationships with dealership stakeholders to enhance cooperation and mutual understanding. 2) Maximizing Sales Opportunities: Collaborate closely with dealership staff to streamline sales processes and elevate customer satisfaction levels.Identify and capitalize on sales opportunities to drive revenue growth for the company.3) Training and Support: Provide necessary training and support to dealership staff to ensure smooth integration and utilization of our services.Address any concerns or queries raised by dealership personnel promptly and effectively.Key Requirements: Educational Qualification: Minimum of a graduate degree in any discipline.Experience: 02 years; freshers are encouraged to apply.Access to a personal vehicle and a smartphone is essential for this role.Relevant Skills:Exceptional communication and interpersonal abilities.Eagerness to learn and passionate about marketing.Willingness to travel extensively within the region.Perks and Benefits:Competitive compensation package with additional benefits.Comprehensive health insurance coverage for all employees.Performance-based incentives and bonuses.Travel and fuel expenses incurred during work will be reimbursed.