Key Relationships:Senior Management Team and staffA range of external clients including provider partners, clients and advisersClinical team including medical consultants and internal operations executivesKey Responsibilities:The Senior Manager (Operations) is responsible for managing its resources, developing and implementing an operational plan and ensuring that procedures are carried out properly.Responsible for regularly evaluating organisational efficiency and making necessary changes to maximise staff productivity.Adhering to the operating budget, financial goals and objectives with economic and efficient performanceEstablishing policies and procedures that support high-quality healthcare service, in partnership with hospital management, medical teams and the surrounding communityManaging a team of healthcare professionalsInfluencing strategic decisions related to pharmacy functionsResolving operational issues and analyzes workflowVendor ManagementInventory ManagementEnsuring deliverable of key metrics, including but not limited to feedback and NPS of end users and clients, relationships with partner providers, optimised transaction costs.Assessing the needs of the company from a business growth perspective and providing necessary inputs towards scaling up various processes.LocationLucknowHires remotely inIndia LucknowJob typeFull TimeExperience3+ years (MBA Preferred)Age