Sashakt Empowering Lives

Gomti Nagar, Lucknow

Basic knowledge of computer Language hindi and english

Basic knowledge of computer Language hindi english marthi

Customer Service Representative InsuranceJob description:Should have genuine interest in addressing customers Queries, Requests and Complaints (QRC) and ensure to provide first time resolution.Should be able to work under pressure situation and achieve agreed targetsPreferences will be given to candidates with experience in Insurance process.Should be capable of handling calls (inbound & outbound) for long duration, on voice or videoRequirements:Should be a graduate preferably in BCOM/BMS/BMM/GraduateBanking & Insurance or Accounting & Finance experience would be an added advantageAbility to multi-task, set priorities and manage time effectivelyWorking knowledge of Spreadsheets/excel/google sheets and similar digital ecosystemsNO SALES, NO TARGETCompensation:Annual CTC: 1.80 LPA 3 LPA basis the last drawn and interview evaluationEmployment: Full-timeLocation: Mulund (w)Shifts: Monday to Saturday - 9:30am - 6:30pm and 10:00am - 7:00pm (depending on the process)Week Offs: Sundays fixed offNOTE The role does not involve Insurance Sales and the CSR will be designated to work in a customer retention process. Post completion of 6 months, the candidate is eligible to apply for an IJP as a Team Manager.

Role & Responsibilities:1. To own IRL Vision, Values, and Mission.2. The candidate should have excellent knowledge of Biochemical pathways, Cell-based, and Biochemical assays. Good knowledge of platforms like NanoBret, HTRF, AlphaLISA, LCMS-MS-based assays & in-life studies.3. Develop, validate, miniaturize and troubleshoot in-vitro biochemical and cell-based assays 4. A demonstrated record of delivering DMPK and PK/PD expertise, including dose-ranging, formulation, and stability studies for drugs, with the ability to successfully troubleshoot technical challenges5. S(he) should have the ability to manage diverse teams like cell biology and ADME teams. 6. Candidate should have good persuasive speaking skills. The candidate will be responsible for presenting regular scientific updates to clients. 7. The candidate should be curious and willing to do the work client requires8. Responsibility for managing timelines and deliverables 9. A good team player with strong interpersonal skills who shows a willingness to assist other laboratory personnel when required10. An inquisitive and fast learner who keeps abreast with the latest scientific developments in his/her areas of work and related fields.11. Seamlessly connect with the team to review the data carefully. Statistical analysis knowledge, creating data visualizations, and writing reports.Qualifications and Educational Requirements: 1. Ph.D. with a specialization in Pharmacology/ Biotechnology/Biochemistry with 12-15 years of experience in a Drug Discovery CRO space. 2. Experienced in working in and driving a cross-functional matrix. 3. Age will not be a constraint in deserving cases. 4. We are gender neutral.

Key Responsibilities:1. Organize and lead project kick-off meetings, attempting Telecoms with customers, internal project review meetings and share action points with them being a SPOC. 2. Shall be responsible for an End to End Project Manager for all the FTE/FFS programs (Discovery Sciences & Biology).3. Full stack Project Management of Planning, Execution, Monitoring and closing of all the projects.4. Responsible for all the RFPs & RFQs including Scientist5. Escalate any deviations with respect to time lines, cost or process to the reporting manager in a timely manner.6. Co-ordination with R&D, AR&D, SCM and Finance for the quality and time bound execution of project along with SFC/Chiral purification, Prep tracking and chemical invoicing.7. Effective management of Human resources as per the requirement. Share resource status and projections in standard template to HR for every 10 days.8. Preparation of the presentations for the clients review meetings and productivity presentations on a weekly basis, generation of dash boards for internal reviews.9. Literature Search Expertise in Reaxys, Scifinder, Journals etc.10. Shipment of compounds to various countries with respective shipment procedures. Documentation, knowledge of HS codes and making SD files. Essential Requirements: PhD in Organic Chemistry/ Postgraduate with M Sc. Organic Chemistry/ Medicinal Chemistry with 6 -10 years Industry experience in Project Management from a Drug Discovery CRO space with the following skills: Ability to manage and execute projects seamlessly from initiation to closure. Proficient in MS office, project tools, various share points and chemico-analytical tools, including Gantt Chart. Maintaining lab data integrity, work with team of scientists and research associates. Excellent Oral and Written Communication skills are a must. PMP certification will be preferred.

Qualifications: M.Sc. (Organic Chemistry/Medicinal Chemistry)Experience: 2 6 years in CRO IndustryRoles and Responsibilities Execute the synthetic route for the target molecules under the supervision of Lab head or independently. Clear knowledge in setting up chemical reactions independently, different purification techniques and characterization of compounds by NMR, HPLC and LCMS. Handling of moisture sensitive and pyrophoric reagents and reactions. Perform troubleshooting in synthetic challenges. Should be capable of handling multiple reactions parallelly.Essential Requirements: Knowledge of literature search and retrieving experimental details from journals and patents Follow all laboratory safety protocol. Candidate should have a clear understanding of MSDS (Material Safety Data Sheet) of the chemicals. Knowledge of IP confidentiality and data integrity. Prior work experience in a CRO will be preferred.Immediate Joiners will be preferred.