*Responsibilities* -Plan and sell transportations, accommodations, insurance and other travel servicesCo-operate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodationsProvide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelersBook transportation, make hotel reservations and collect payment/feesUse promotional techniques and prepare promotional materials to sell itinerary tour packagesDeal with occurring travel problems, complaints or refundsAttend travel seminars to remain updated with tourism trendsEnter data into our software and maintain client filesNetwork with tour operatorsMaintain statistical and financial recordsMeet profit and sales targets*Requirements and skills*Proven work experience as a Travel AgentExcellent knowledge of computer reservations systems, GDS systems and e-travellingFluency in English; multilingualism is a plusStrong sales skills and commercial awarenessAbility to interact, communicate and negotiate effectivelySound knowledge of domestic and international travel trendsDegree in Hospitality, Travel, Tourism, Business or relevant fieldPersonal travel experience will be considered an advantage