We are looking for an Air Ticketing Staff member in Lucknow, India, who will assist customers with booking flights and managing their travel arrangements. The ideal candidate will have 1 to 2 years of experience in ticketing and a background in customer service.Key Responsibilities:1. **Flight Reservations**: Assist customers in booking flights based on their preferences, ensuring that all relevant details, such as dates and destinations, are accurately captured.2. **Ticket Issuance**: Process ticketing requests efficiently, ensuring that all necessary information is recorded and that tickets are delivered to customers promptly.3. **Customer Assistance**: Provide excellent customer service by addressing inquiries and resolving issues related to flight bookings, cancellations, or changes.4. **Travel Documentation**: Ensure all travel documents are in order and comply with airline regulations, facilitating a smooth travel experience for customers.5. **Payment Processing**: Handle payment transactions securely and accurately, ensuring that all financial details are processed correctly in the system.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers and colleagues. An understanding of airline ticketing software and procedures is essential. Attention to detail is crucial for managing bookings and tickets accurately. The ability to work well under pressure, manage time efficiently, and provide excellent customer service is expected. A proactive and friendly attitude will greatly enhance customer satisfaction and drive repeat business.