The Air Cargo Department is responsible for managing cargo operations from booking to delivery, ensuring safe, secure, and timely transportation of goods. It works closely with airlines, freight forwarders, customs authorities, and ground handling teams. Key Roles in Air Cargo DepartmentAir Cargo ExecutiveCargo Agent / Cargo OfficerCargo SupervisorWarehouse AssistantDocumentation ExecutiveLoad PlannerCargo Manager Core Responsibilities1. Cargo Booking & ReservationsAccept cargo booking requests from clients and freight forwardersProvide shipment rates, schedules, and availabilityCoordinate with airlines for space allocation2. Cargo Handling & OperationsSupervise loading and unloading of cargoEnsure proper packaging, labeling, and handling of goodsHandle special cargo such as:Perishable goodsDangerous goods (DG cargo)Live animalsValuable cargo3. Documentation & CompliancePrepare and verify:Air Waybill (AWB)Invoice & Packing ListShipping BillEnsure compliance with aviation and customs regulationsCoordinate with customs for clearance procedures4. Warehouse ManagementMonitor cargo storage and inventoryEnsure proper segregation of goodsMaintain safety and security standards in warehouse5. Cargo Tracking & Customer ServiceTrack shipment status and update clientsHandle customer queries and complaintsProvide real-time shipment updates6. Safety & SecurityFollow aviation safety regulationsEnsure cargo screening (X-ray, scanning)Prevent handling of prohibited or hazardous items7. Coordination & CommunicationCoordinate with:AirlinesGround handling staffFreight forwardersCustoms officialsEnsure smooth cargo movement across departments Required Skills