Jobs in Kharagpur, Munger, Bihar

We are seeking enthusiastic individuals to join our team as Ground Staff in Patna, India. This role is perfect for those looking to start their careers in the aviation industry.Key Responsibilities: 1. Passenger Assistance: Greet and assist passengers as they arrive, ensuring a smooth check-in process and answering any questions they may have. 2. Baggage Handling: Safely handle and transport baggage to and from aircraft, ensuring that all luggage is securely loaded and unloaded. 3. Ticketing and Reservations: Help process ticket bookings and manage reservations, ensuring that all paperwork is accurately completed. 4. Customer Service: Provide excellent customer service by addressing any concerns or issues that passengers may encounter, offering solutions as needed. 5. Coordination with Teams: Work closely with other departments, including security and maintenance, to ensure operations run efficiently and safely.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, as interacting with passengers is essential. Attention to detail is crucial to ensure tasks are completed accurately, particularly in baggage and ticket handling. A friendly demeanor and ability to work under pressure, especially during busy travel periods, are important for providing a positive passenger experience. Teamwork and reliability are essential, as the role often requires collaboration with colleagues in a fast-paced environment. This is a full-time, office-based position suitable for individuals with 0-2 years of experience.

Ground Handling Associate - Job DescriptionWe are seeking a dedicated and responsible Ground Handling Associate to support efficient airport and airline ground operations. The candidate will be responsible for assisting passengers, handling baggage-related activities, coordinating with different airport departments, and ensuring smooth movement of passengers and ground operations.The Ground Handling Associate will assist passengers during check-in, boarding, arrival, baggage collection, and other airport procedures. The role requires providing accurate information and professional assistance to passengers while maintaining a friendly and helpful attitude.Key Responsibilities:- Assist passengers with check-in, boarding passes, gate information, and boarding procedures.- Support baggage handling, tagging, loading, unloading, and baggage collection activities.- Coordinate with airline staff, airport operations teams, security personnel, and other ground-service departments.- Assist with aircraft turnaround activities and ensure ground operations are completed efficiently.- Monitor passenger and baggage movement according to established airport procedures.- Handle passenger queries and provide appropriate assistance during delays or operational issues.- Report damaged, delayed, or missing baggage and other operational concerns to the concerned supervisor.- Maintain accurate operational records, forms, and required documentation.- Follow all airport safety, security, and operational guidelines while performing duties.- Ensure the assigned work area remains organized and operationally ready.- Support special assistance requirements for passengers when required.- Work effectively as part of a team in a busy and time-sensitive airport environment.- Perform additional ground-handling responsibilities as assigned by the supervisor or airport management.Skills & Qualifications:Candidates should have good communication and interpersonal skills, a professional appearance, punctuality, teamwork, and the ability to remain calm under pressure. Basic computer knowledge and customer-service skills are preferred. Previous experience in aviation, airport operations, customer service, or ground handling can be an advantage.The successful candidate should be flexible with working hours, including shifts, weekends, and holidays, and must be committed to maintaining high standards of passenger service, safety, and operational efficiency.