As an Air Port Ground Staff, you will play a vital role in ensuring smooth airport operations. You will be responsible for various tasks that support both passengers and airline operations.
Key Responsibilities:
- Passenger Check-in Assistance: Help passengers with the check-in process, ensuring they receive their boarding passes and any necessary information for their flight.
- Baggage Handling: Manage the loading and unloading of luggage, ensuring bags are placed on the correct flight and handling any baggage-related inquiries from passengers.
- Customer Service: Provide excellent customer service by answering passenger questions, resolving issues, and ensuring a pleasant experience at the airport.
- Flight Information: Keep passengers informed of flight status updates, including delays or gate changes, ensuring they have the latest information.
- Safety and Security Checks: Assist in ensuring safety procedures are followed, helping maintain a secure environment for travel.
Required Skills and Expectations:
- Good communication skills are essential for interacting with passengers and colleagues effectively.
- A friendly and approachable demeanor is important to provide a positive experience for travelers.
- Attention to detail is crucial when handling luggage and ensuring accurate information is communicated.
- The ability to work in a fast-paced environment, as airport operations can be hectic and require quick thinking.
- Basic knowledge of airline operations is a plus, but training will be provided, making it suitable for freshers or those with minimal experience.
This full-time position is based in Patna and is ideal for individuals who are passionate about customer service and the travel industry.
Experience
0 - 1 Years
No. of Openings
56
Education
12th Pass
Role
Air Port Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata