We are looking for motivated and responsible Ground Staff to join our team in Dehradun, India. This entry-level position is ideal for individuals with a passion for customer service and teamwork.Key Responsibilities:1. **Customer Assistance:** Provide support to passengers during check-in, boarding, and luggage handling, ensuring a smooth travel experience for all customers.2. **Safety Checks:** Perform safety and security checks on baggage, ensuring compliance with airline regulations, and maintaining a safe environment for passengers and staff.3. **Communication:** Collaborate with various departments, including ticketing and logistics, to facilitate coordinated operations and effective problem-solving.4. **Reporting Issues:** Identify and report any irregularities or issues that arise during operations to maintain high standards of service and safety.5. **Reservation Support:** Assist passengers with flight reservations, cancellations, and modifications, providing timely and accurate information.Required Skills and Expectations:Candidates should have completed their 12th grade and possess good communication skills in English and Hindi. Individuals with a friendly and approachable demeanor will excel in this role. Being a team player and having the ability to work under pressure is essential. The position demands a keen attention to detail and a commitment to providing excellent customer service. A willingness to learn and adapt in a fast-paced environment is highly valued. This is a full-time office role suitable for those with little to no experience.